WEBVTT

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The most obvious overlap

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is asking questions
to gather information.

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After that, we have to recognize
that behavioral interviewing

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gets information to
predict job performance.

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But with acing problems,

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asking questions
helps determine things

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like the causes,
concerns, and options

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that are around a problem.

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Also, we have to
recognize that good questions

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actually engage another
person's honest thinking

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about finding a workable solution.

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And when we do this engagement,

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then when we listen

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around the ideas that
a person is generating,

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sometimes just listening
solves the problems.