WEBVTT 00:00:09.842 --> 00:00:11.042 How do you think it went? 00:00:11.085 --> 00:00:11.955 What?!? 00:00:12.048 --> 00:00:16.416 How do I think it went? It was a complete waste of time. 00:00:20.359 --> 00:00:23.442 At first, I thought people were making too big of a deal out of Reggie's temper. 00:00:23.478 --> 00:00:24.235 I mean, 00:00:24.245 --> 00:00:25.842 everybody has bad days. 00:00:25.918 --> 00:00:27.616 Due date... March 23rd... 00:00:27.928 --> 00:00:29.416 Unbelievable! 00:00:29.475 --> 00:00:31.913 These idiots just don't know what they're doing. 00:00:31.961 --> 00:00:33.763 I mean, one week it's "do it this way." 00:00:33.799 --> 00:00:37.091 The next week it's, "oh, we changed our mind, let's do it this way." 00:00:37.322 --> 00:00:40.109 I'm telling you... I'm not taking any more of this crap. 00:00:43.347 --> 00:00:45.347 Hey... I'm serious here. 00:00:47.957 --> 00:00:51.424 I understand getting upset about things changing all the time. But... 00:00:51.449 --> 00:00:52.509 with Reggie, 00:00:52.519 --> 00:00:53.789 it was... 00:00:53.978 --> 00:00:55.978 it was more than just that one time, 00:00:55.988 --> 00:00:57.026 you know. 00:00:57.142 --> 00:00:58.416 It was... 00:00:58.752 --> 00:01:01.577 Well, I started seeing other things, too. 00:01:01.813 --> 00:01:03.277 Remember what he said... 00:01:03.433 --> 00:01:06.309 I don't care what he said. 00:01:06.375 --> 00:01:09.165 I have had it with being jerked around, you understand me. 00:01:09.215 --> 00:01:11.462 I have had it with this place. 00:01:13.684 --> 00:01:15.684 Things just kept getting worse... and... 00:01:15.740 --> 00:01:17.903 when I started connecting the pieces, 00:01:17.946 --> 00:01:19.500 I couldn't help thinking 00:01:19.510 --> 00:01:22.740 this was more than just a bad day or a temper issue. 00:01:23.810 --> 00:01:25.455 Sure, I'll give him the message. 00:01:35.104 --> 00:01:37.521 What I saw pretty much did it for me. 00:01:37.597 --> 00:01:40.595 I mean, I don't know what was bothering him exactly. But... 00:01:40.678 --> 00:01:41.769 at that point, 00:01:41.798 --> 00:01:44.144 I didn't really care, either. 00:01:44.287 --> 00:01:47.031 It was just getting a little too weird for me. 00:01:47.547 --> 00:01:50.305 So... I said something to my manager... 00:01:51.115 --> 00:01:52.366 I'm glad I did. 00:01:53.568 --> 00:01:54.606 Let's face it... 00:01:54.642 --> 00:01:56.642 blowing off steam is one thing. 00:01:56.804 --> 00:01:58.564 But when someone starts yelling or 00:01:58.574 --> 00:02:01.051 throwing things around on a regular basis... 00:02:01.263 --> 00:02:04.031 it's time to take a step back and ask - 00:02:04.160 --> 00:02:05.388 what's going on here? 00:02:05.723 --> 00:02:08.870 Not only is disruptive behavior inappropriate; 00:02:08.947 --> 00:02:12.893 it's also one of the most common forms of workplace violence. 00:02:13.163 --> 00:02:16.605 And we need to do something about it before it escalates. 00:02:16.714 --> 00:02:17.747 Believe it or not, 00:02:17.757 --> 00:02:18.465 just... 00:02:18.476 --> 00:02:19.858 leaving someone alone and... 00:02:19.868 --> 00:02:21.868 waiting until they cool off, 00:02:22.011 --> 00:02:24.141 isn't necessarily the best thing to do 00:02:24.180 --> 00:02:27.150 because anger feeds on itself. 00:02:27.374 --> 00:02:28.272 So, 00:02:28.282 --> 00:02:30.862 when you see these kinds of warning signs - 00:02:30.872 --> 00:02:32.209 don't just walk away. 00:02:32.445 --> 00:02:33.210 Get help 00:02:33.220 --> 00:02:36.887 from somebody who has the skills to step in and deal with it... 00:02:37.077 --> 00:02:38.147 Before it's too late.