WEBVTT

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Ah… my clock.

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As it just told you,
you are right on time.

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Well, great seeing you again.
Thank you for all your hard work.

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I think you’ll find it works well.

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That’s not the only thing.
You’ve done more than you know.

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Well, it’s my pleasure.

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My outlook on management
has changed dramatically.

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I don’t yell anymore, well
at not as much as I used to.

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I’m learning.

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And Fiona shared with me how
she addresses issues right away

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and an employee has stepped
up to be a team leader.

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Oh! Excellent. Glad to hear.

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You know, people can change once they
recognize their faulty response patterns.

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Exactly…
we’ve learned a better way.

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Indeed. You know, this old clock has
helped a lot of people over the years.

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It all comes down to taking the
“time” to resolve workplace conflict.

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We take a moment, to
give ourselves some time.

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Then, identify a
positive response.

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Because the approach
that didn’t work last time…

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eh… probably won’t
work this time.

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Next, we manage our emotions so we won’t
over react or take it personally.

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And finally, we envision
a successful outcome.

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If I think I’ll succeed,
chances are I will.

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Well, thank you for
taking the “time” to share.

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Now I need to go out there
and share what I’ve learned.

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All in good “time”.

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Good one.
Good one. Alright.