WEBVTT

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Max's late again, huh?

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Yep.

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I got him though.

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See, I want to use what I wrote here to
write him a disciplinary action memo.

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Well, now a disciplinary memo
is a whole another animal.

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Remember FOSA.

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In addition to facts,

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a disciplinary action memo should contain
objectives, solutions, and action.

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Objectives?

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Tell the employee what you want.

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Easy,

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don't be late anymore.

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No. That's what you don't want.

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Okay how about...

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I expect you to be at work by 9 AM.

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Good. That's specific and positive.

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Objectives should also be...

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measurable so you can track progress.

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Okay, so the objectives go into
the disciplinary memo?

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Yes, along with solutions.

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What? Can't he come up
with his own solutions?

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Remember what I said in class?

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So, ultimately, he is responsible
for his own actions,

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but your documentation must show
that you tried to help him succeed.

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Maybe he could benefit
from taking a class

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or, reading a book,

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or, just plain old
practicing until perfect.

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The whole idea is to
help the employee improve.

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Exactly.

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Then the memo must
tell the employee

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what action you're going to take
if he doesn't meet your objectives.

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Like termination.

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Not yet.

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Action can be anything from
coaching or counseling

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to an oral or written warning,

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to time off,

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probation,

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or as a last resort, termination.

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FOSA.

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Facts,

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objectives, solutions, action.

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Right.