WEBVTT

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You know, it's kind of ironic that
we're talking about this now.

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Ironic? Oooh, that's a big word.
This must be important.

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No, I mean really. You know, here we are
talking about all this safety stuff, right?

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I'll tell you who should be sitting here.
Rowdy Brewster.

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Rowdy who?

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Brewster, second shift super in heat treat?

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When I was working for him, he had me
cutting so many corners to make rate,

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it was insane. Man, I couldn't
get out of there quick enough.

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You know, I hear he's pretty
good about covering himself.

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Oh, yeah. He's Mr. Teflon.
Nothing sticks. Nothing.

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Someone airing dirty laundry?

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In other words, they bring up
something that might be embarrassing

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or politically sensitive.
Well, it can be a real challenge.

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And trust me, ignoring those kinds
of comments only makes it worse.

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Instead, you have to acknowledge the comment

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in a way that allows the person to save
face and feel like they've been heard;

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but at the same time immediately gets the
class re-focused on the task at hand.

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Brewster, second shift
super up in heat treat?

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When I was working for him, he had me
cutting so many corners to make rate,

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it was insane. I tell you, I couldn't
get out of there fast enough.

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I hear he's pretty good about covering himself.

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Oh, yeah. He's Mr. Teflon.
Nothing sticks. Nothing.

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Okay, time out. I hear what you're
saying, Greg. And nobody's perfect.

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No department is perfect.

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I mean, we could all probably share war
stories about situations like that, right?

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You can say that again.

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But, without knowing the
details and the context,

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I would hate for us to get off on a
topic that really isn't relevant

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to what we're talking about today.
What we need to focus on right now is

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how our code of conduct impacts
you when you interact with

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suppliers and outside contractors. Okay?