WEBVTT

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Hey, how's it going with the new
expense report software?

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I'm having a hard time switching
over to the new system

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and I just don't think
it is easy to use!

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And, if I'm having trouble with it, can
you imagine how Mary is handling it?

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I mean, she was born back when
dinosaurs roamed the earth.

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There's just no way
she's going to catch on!

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Oh...

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Whoa! That was totally not fair.

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Sure, we grew up with technology,

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so it's probably easier for us
to learn new programs... but...

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Mary...

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she did just fine the last time
we had to learn a new system.

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And Toni, should just
worry about... Toni!

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Stereotypes exist for each
of the generations at work.

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It's quite common for people
to think that co-workers

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from an older generation

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just can't learn new software.

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In reality,

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we know that these generalities
are simply not true.

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When we rely only on stereotypes,

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we create an exclusionary culture,
limiting our understanding of others  -

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and their contributions
to our workplace.

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Toni, just because you're having a hard
time learning this new program,

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doesn't mean that Mary will.

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A couple of years ago
we had a software upgrade

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and Mary was one of the first
people to figure it out.

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She even taught me
a couple of shortcuts.