WEBVTT 00:00:43.000 --> 00:00:46.189 You are about to watch PREVAIL! – a dramatic representation 00:00:46.190 --> 00:00:50.949 of an armed intruder/active shooter event that takes place in an office – 00:00:50.950 --> 00:00:54.169 full of employees – just doing their jobs. 00:00:54.170 --> 00:00:58.499 An active shooter can happen anywhere... even at our bank! 00:00:58.500 --> 00:01:02.189 The tools and training concepts presented in this program 00:01:02.190 --> 00:01:04.488 will apply to any work environment. 00:01:04.489 --> 00:01:09.609 So, the key is to focus on the options you have in your workplace – 00:01:09.610 --> 00:01:13.059 and use the skills & response principles presented 00:01:13.060 --> 00:01:17.510 to overcome and prevail in an active shooter situation. 00:01:18.260 --> 00:01:22.369 The proper response to an active shooter event is significantly different 00:01:22.370 --> 00:01:24.419 than an armed robbery! 00:01:24.420 --> 00:01:28.649 Your ability to quickly recognize which threat is being perpetrated 00:01:28.650 --> 00:01:32.624 will dictate which response protocol you will use. 00:01:33.100 --> 00:01:37.739 A quick rule of thumb is if the suspect is demanding money or property 00:01:37.740 --> 00:01:40.469 and not actively hurting anyone - 00:01:40.470 --> 00:01:43.374 the robbery response protocols should be implemented. 00:01:43.660 --> 00:01:48.286 If the subject is actively causing injury or bodily harm, 00:01:48.311 --> 00:01:51.969 then active shooter response protocols should be followed. 00:01:51.970 --> 00:01:55.619 So, recognizing the type of threat being perpetrated 00:01:55.620 --> 00:01:58.966 is critical to an effective response. 00:01:59.490 --> 00:02:02.496 Let’s get started by discussing the differences between 00:02:02.521 --> 00:02:05.290 an active shooter and an armed robber. 00:02:05.930 --> 00:02:10.769 The proper response to an armed robbery event is as follows... 00:02:10.770 --> 00:02:13.509 First. Remain Calm. 00:02:13.510 --> 00:02:17.069 Most bank robbers do not want to harm their victims. 00:02:17.070 --> 00:02:19.348 They are only interested in getting money or property 00:02:19.373 --> 00:02:22.419 as quickly as possible and then escaping. 00:02:22.420 --> 00:02:26.139 The calmer you are, the less chance the robber becomes 00:02:26.140 --> 00:02:28.967 agitated or actively dangerous. 00:02:29.250 --> 00:02:33.789 And being calm will also help you get a more accurate description 00:02:33.790 --> 00:02:37.056 of the perpetrator to provide to the authorities. 00:02:37.081 --> 00:02:41.953 Second. Do not argue, fight, freeze, surprise or 00:02:41.978 --> 00:02:45.799 attempt to use weapons against an armed robber. 00:02:45.800 --> 00:02:47.999 They have already taken a major risk 00:02:48.000 --> 00:02:52.089 by entering the bank and are usually frightened or nervous. 00:02:52.090 --> 00:02:53.220 Because of this, 00:02:53.245 --> 00:02:57.459 additional provocation on your part could make the situation worse. 00:02:57.658 --> 00:03:02.476 Therefore, give the robber exactly what he or she wants... and do it quickly. 00:03:02.810 --> 00:03:05.991 Don’t take unnecessary chances with your life. 00:03:06.410 --> 00:03:09.634 Here’s some additional things to remember DURING a robbery. 00:03:09.980 --> 00:03:12.619 Give the least amount of cash possible. 00:03:12.620 --> 00:03:14.735 Be sure to include the bait money. 00:03:15.150 --> 00:03:19.829 Observe the robber(s) as closely as possible, noting their clothes, 00:03:19.830 --> 00:03:24.629 any jewelry, any scars or tattoos, approximate height and weight, 00:03:24.630 --> 00:03:27.529 and other identifying characteristics. 00:03:27.902 --> 00:03:31.539 If a note is used, handle it as little as possible, 00:03:31.540 --> 00:03:34.557 and set it aside as soon as it is read. 00:03:34.676 --> 00:03:36.081 Try to keep the demand note. 00:03:36.590 --> 00:03:40.700 Activate the alarm and camera system as soon as it is safe to do so. 00:03:41.390 --> 00:03:46.119 After the perpetrators have left, immediately lock all doors 00:03:46.120 --> 00:03:51.110 and notify all supervisors and employees that a robbery has occurred. 00:03:51.760 --> 00:03:55.239 If possible, note the direction of escape for the robber(s), 00:03:55.240 --> 00:03:58.650 including a description of any vehicle used to escape. 00:03:59.260 --> 00:04:01.420 Do not pursue the robber(s). 00:04:02.740 --> 00:04:07.022 Now, your response in an active shooter event is significantly different. 00:04:07.540 --> 00:04:10.949 The active shooter does not want money or property - 00:04:10.950 --> 00:04:13.820 he only wants to take life and cause injury. 00:04:13.966 --> 00:04:15.664 Here is something else to consider. 00:04:15.689 --> 00:04:19.172 There may be a time that a threat starts out as a bank robbery, 00:04:19.498 --> 00:04:22.657 but then escalates into an active shooter situation. 00:04:22.926 --> 00:04:28.046 If this happens, both response protocols may end up being implemented. 00:04:29.300 --> 00:04:30.659 Now... let’s talk about 00:04:30.660 --> 00:04:35.739 the Active Shooter "3-OUT Response Model" and how it might apply at work. 00:04:35.740 --> 00:04:40.409 They are GET OUT, LOCK OUT and TAKE OUT! 00:04:40.410 --> 00:04:41.648 It is important to know that 00:04:41.673 --> 00:04:45.459 the "3-OUT" response model is not step-by-step in nature – 00:04:45.460 --> 00:04:50.219 the proper OUT is determined by your location to the threat. 00:04:50.220 --> 00:04:51.415 Here’s what I mean. 00:04:52.030 --> 00:04:57.039 To apply the 3-OUTS, it’s as simple as asking and answering these questions: 00:04:57.040 --> 00:05:01.779 "How or can I LOCK OUT the area I am in?" 00:05:01.780 --> 00:05:05.109 "Where can I GET OUT from where I am at?" and 00:05:05.134 --> 00:05:10.390 "What do I have immediately available that I can TAKE OUT or fight back with?" 00:05:10.990 --> 00:05:14.199 When it comes to working at a bank, always remember... 00:05:14.200 --> 00:05:19.249 your location to the threat always determines the OUT you choose! 00:05:19.250 --> 00:05:24.579 For LOCK OUT... typical areas include vaults, storage closets or offices. 00:05:24.580 --> 00:05:27.999 Look at the types of rooms you have available ahead of time 00:05:28.000 --> 00:05:29.543 and see if the doors lock. 00:05:29.568 --> 00:05:32.115 Do the doors OPEN IN or OPEN OUT. 00:05:32.570 --> 00:05:36.049 This information will assist you in determining if these areas 00:05:36.050 --> 00:05:38.520 are good LOCK OUT options. 00:05:39.090 --> 00:05:42.459 Now for GET OUT... take a moment and think about the exits 00:05:42.460 --> 00:05:45.596 that are closest to where you work at most of the time. 00:05:45.890 --> 00:05:50.829 Ask yourself: Is the exit nearest me a public entrance or private, 00:05:50.830 --> 00:05:52.866 controlled access entrance? 00:05:53.310 --> 00:05:57.419 An active threat will most likely enter public entrance areas - 00:05:57.420 --> 00:06:00.830 for both ease of entry and because they will 00:06:00.855 --> 00:06:03.279 have immediate access to more targets. 00:06:03.280 --> 00:06:07.379 So, if you have a private, controlled access entrance that is close to 00:06:07.380 --> 00:06:12.509 where you work most of the time, this may be the best GET OUT option. 00:06:12.510 --> 00:06:17.108 Also, it’s important to have more than one GET OUT option in mind - 00:06:17.109 --> 00:06:20.152 depending on which area the threat presents itself. 00:06:20.834 --> 00:06:23.269 Finally, let’s discuss TAKE OUT. 00:06:23.270 --> 00:06:26.199 Think about the equipment around you that can be used as 00:06:26.200 --> 00:06:30.970 objects to throw and distract - to facilitate a GET OUT opportunity. 00:06:31.530 --> 00:06:35.670 Or an object that you can use to swing, throw or stab with. 00:06:36.270 --> 00:06:40.869 Common objects that are useful for TAKE OUT would be staplers, books, 00:06:40.870 --> 00:06:45.709 letter openers, phones, coffee mugs or other objects that represent 00:06:45.710 --> 00:06:49.729 a good combination of weight and acceleration speed - 00:06:49.730 --> 00:06:53.519 resulting in significant force against the threat. 00:06:53.520 --> 00:06:59.719 So, if you can’t GET OUT or LOCK OUT, a plan to TAKE OUT the active shooter is 00:06:59.720 --> 00:07:03.019 the ONE and ONLY hope you have to be victorious 00:07:03.020 --> 00:07:06.018 and to go home to your loved ones that night. 00:07:06.440 --> 00:07:09.105 TAKE OUT is a last resort - 00:07:09.447 --> 00:07:14.011 but an effective solution if you have no other choice. 00:07:14.790 --> 00:07:19.124 It’s a big responsibility serving customers. It can get stressful. 00:07:19.500 --> 00:07:23.549 Thinking about an active shooter event can often add to that stress. 00:07:23.550 --> 00:07:28.495 But know this, understanding and practicing the 3-OUT model 00:07:28.520 --> 00:07:31.909 will actually reduce your anxiety and empower you 00:07:31.910 --> 00:07:36.050 with the confidence needed to overcome and prevail!