﻿WEBVTT

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Hey T...

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Yah...

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I am just about finished with the Simpson
order. Can you hand me a Z32-42?

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Sure.

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Here you go!

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Seriously? This is all we have left?

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It's that Chinese crap
they keep sending us!

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This junk never lasts!

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I bet we'll get a replacement
call next week!

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You know,

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when it comes to how
we interact with people,

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there's a whole range of things

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that we don't want to see
happen in the workplace,

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right?

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Well, sometimes the line between
what's okay and what isn't...

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is clear cut.

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But sometimes it isn't...

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and we can end up doing
things that can lead to

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all kinds of unintended consequences.

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So, if we're going to do our part
to help create a respectful

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and harassment free
work environment,

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we need to make sure we stay
on the right side of the line.

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So, what does it mean to stay
on the right side of the line?

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Well, to begin with

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it means knowing where
the boundaries are that separate

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three kinds of unacceptable
workplace behavior.

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Unprofessional behavior

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is anything we do or say that
is inappropriately offensive,

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disruptive,

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or disrespectful.

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We know we're being inappropriate

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when our behavior gets
in the way of productivity,

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teamwork,

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or taking care of customers.

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Prohibited behavior is something we
do that is against organizational policy.

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Well,

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that makes it impermissible.

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And illegal behavior is, of course,
anything that's against the law.

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Knowing where those
lines are is important

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because we're responsible for
making sure our behavior

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is more than simply legally compliant,

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or within organizational policy,

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or professional.

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It's got to be all three,

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all the time.

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To stay on the right side of the line,

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we need to be able to recognize those
situations that can cross the line

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and result in lost productivity
or low morale,

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violations of rules and requirements

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and even costly lawsuits.

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It seems like that would be
a pretty easy thing to do, right?

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Well...

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not necessarily.

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Hey, newbie...

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- I got a question for ya!
- Yah?

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- Yah... You know that report...
- Whoa! Hey... Hey... Hey...

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- look what we've got here!
- Come on, just...

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just...

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just give it back!

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Whoa! Finders... keepers!

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Ohhhh... poor little newbie
gonna start crying?

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- No!
- Need a tissue?

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No! Just...

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give it back!

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Newbie needs his mommy!

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It started on my first day.

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And, you know, I...

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expected a little

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of that sort of thing for a while.

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But...

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it's been non stop

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for two months.

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And it's getting old...

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really, really old.

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It wasn't personal
or anything. It was a test,

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sort of, to see if you could cut it.

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Sort of like boot camp.

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You know... if you washed out,

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maybe you shouldn't have been
here in the first place.

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Hey.. whatcha doing?

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Just thought I'd give
the newbie a little manicure...

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...and we're good to go.

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Hey... remember the time that we

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"enhanced" Kelly's shoes

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- with that peanut butter?
- And it was extra crunchy, too...

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- It wasn't even smooth.
- Or... or...

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that time we glued
his lunchbox shut?!?

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And he couldn't eat lunch
for the rest of the day...

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Oh... What about a lunchbox?

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What?

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The, ah...

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lunchbox?

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It's before your time, new guy.

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It's before your time.

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So...

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how many pallets
you get to unload today?

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Oh... ah...

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I saw...

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...maybe...

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six...

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What...

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What did you guys do?

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What are you talking about?

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This...

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Moths?

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I've had it with this crap.

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It ends now. Got it?

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Lighten up, newbie.
It's just a joke...

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There's nothing wrong
with kidding around at work.

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But we can step over the line
when it comes to having fun

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at someone else's expense.

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Hazing, teasing, profanity,

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and horseplay

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are the kinds of unprofessional
behaviors that lead to low morale,

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low productivity, and turnover.

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Even though we might've expected,

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and even tolerated these kinds
of behaviors in the past,

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they absolutely cannot be
a part of today's workplace.

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Excuse me.

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Sorry to interrupt. But... Do you have
those inventory reports yet?

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Oh... well,

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- I'm a little busy right now.
- I understand.

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But I need those to finish my
analysis by the end of the week.

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Okay... um... I'll let you know
when they're ready.

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All right.

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Thanks.

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I thought you got that
data two days ago.

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Oh...

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I did.

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But he doesn't know that.

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Obviously.

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So why didn't you tell him?

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I will.

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Thursday.

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Thursday?

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Well that doesn't give him much
time to get the work done!

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That's the point.

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His analysis won't be complete.

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He won't be able to finish.

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And Wilson will have to
kick him off of the team.

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I'm just sick and tired of
all these people coming here...

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doing what they want... expecting
me to bend over backwards.

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Ain't gonna happen!

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I don't understand.

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Hakim's a good guy...

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he does a good work.

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He might.

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But I just don't think it's
a smart idea right now to have

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those types of people on our team.

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Okay...

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His name's Hakim.

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Right...

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He's from the Middle East, right?

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Wrong.

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He's actually from Columbus...

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Ohio!

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Well... Look.

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I don't have anything
against him, personally.

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But the last thing I need right
now is to be stuck with someone

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who spends their breaks
on the floor praying.

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We all bring our own view
of the world into work every day.

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And sooner or later,

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we're going to work side-by-side with
someone whose background and experiences

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are light-years different from ours.

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But treating somebody with anything
less than professionalism and respect

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and purposely interfering
with their work -

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for whatever reason-

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is a big mistake.

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Singling anyone out for isolation,

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gossip, ridicule -

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or worse yet  -

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actually sabotaging
their ability to do their job -

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can easily lead to an accusation
of discriminatory harassment.

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Even if the single incident of a
co-worker's discriminatory harassment

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does rise to the level
of being unlawful,

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it should be prohibited
by company policy.

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And, if your actions result in things
like the loss of a plum assignment,

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a job, a raise, or a promotion -

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in other words, what we call
an adverse employment action  -

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the organization can end up on the wrong
end of a discrimination lawsuit.

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Hey,

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we're not always going to like
everybody we work with.

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But that's no excuse not to treat
everybody with dignity and respect.

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And it's not an excuse to undermine
the performance of others or the team.

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Alright... I've got another one.

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Why don't we see
elephants hiding in trees?

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Because they're so good at it!

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Get it?

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Because like...

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- they're good at hiding.
- Yea, I got it.

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Alright... alright...
alright... alright...

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I got another one.

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This one's even better...

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a monkey and a tiger
are on a pirate ship...

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the monkey turns
to the tiger and says...

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Hey, what can I say?

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Sometimes around here,
things can get pretty intense.

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So, I just like to keep
it light, you know.

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It makes the day
go by a little faster.

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Lacy. She's a riot. She's always
cracking jokes and sharing funny posts.

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She keeps it clean, for the most part.

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She's pretty good about that.

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Hey.

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- Hey!
- There you are.

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Sorry... I meant
to give this to you earlier.

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Oh no... thanks.

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Hey, have you seen Lacy's latest?

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Here... take a look...

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Where does she get these things?

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I don't know... but they're hilarious!

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I appreciate what she's doing  -
wanting to keep things light and all.

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But I've got to admit, it's a little
annoying having to clear out my inbox.

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When she told that
so called lawyer joke...

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that pretty much did it for me.

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So, anyway...

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then the lawyer says...

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"because I can't remember
where the office is."

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Not funny!

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Not funny!

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What? What did I say?

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I really didn't know what to think.

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Deanna thought it was funny, ya know...

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Besides, it was a lawyer joke.
I mean, nobody likes lawyers.

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Right?

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Yah, I was offended.

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It wasn't the lawyer
joke that made me mad.

00:09:43.085 --> 00:09:44.770
It was the dementia.

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My grandma has it.

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And believe me,

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there's nothing funny about that.

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Nothing!

00:09:53.423 --> 00:09:55.855
Most of us like
a good joke, right?

00:09:56.051 --> 00:09:59.210
The problem is, while we may think
we know what's acceptable,

00:09:59.253 --> 00:10:02.862
there's a fine line between
funny and disrespectful.

00:10:03.024 --> 00:10:06.672
We can't always know what may be
offensive just by looking at someone.

00:10:06.962 --> 00:10:11.311
That's why we have to focus on respect
when it comes to things like jokes,

00:10:11.354 --> 00:10:12.632
off hand comments,

00:10:12.675 --> 00:10:16.310
posts, puns,
texting cartoons, drawings,

00:10:16.320 --> 00:10:18.383
pictures, or videos at work.

00:10:19.127 --> 00:10:20.989
Work should be enjoyable...

00:10:21.105 --> 00:10:24.783
but telling jokes that put people
down or make fun of disabilities

00:10:24.794 --> 00:10:28.157
can lead to lawsuits
for disability harassment.

00:10:28.467 --> 00:10:31.241
Telling one offensive joke
once may not be illegal,

00:10:31.424 --> 00:10:33.737
or even a violation of policy.

00:10:33.820 --> 00:10:36.136
But repeatedly telling offensive jokes

00:10:36.147 --> 00:10:39.785
and engaging in other
inappropriate behaviors can.

00:10:39.973 --> 00:10:43.471
Being in violation of policy
or law isn't the only concern.

00:10:43.547 --> 00:10:48.121
Humor that is disrespectful or
disrupts the workplace is unprofessional,

00:10:48.165 --> 00:10:52.422
and it needs to stop early,
before it escalates to a violation.

00:10:58.031 --> 00:11:01.142
Thanks everyone.
I will send out a meeting request.

00:11:07.504 --> 00:11:10.092
You know this is a disaster
waiting to happen.

00:11:10.121 --> 00:11:12.479
Glenda has been here since before
they installed indoor plumbing.

00:11:12.519 --> 00:11:14.425
And little Jace can't know
much of anything besides...

00:11:14.436 --> 00:11:15.845
...how to work a video game.

00:11:15.931 --> 00:11:17.777
What good do you think
they're going to do us?

00:11:17.920 --> 00:11:20.226
You really think it could
be as bad as all that?

00:11:20.402 --> 00:11:21.687
Yah, I do.

00:11:21.717 --> 00:11:24.791
If this were just some normal project,
that would be one thing. But...

00:11:24.877 --> 00:11:26.466
If we don't pull this off right  -

00:11:26.476 --> 00:11:28.126
on time and on budget...

00:11:28.185 --> 00:11:29.852
I don't even want to think about it.

00:11:30.195 --> 00:11:32.195
I'm not sure I feel the same way.

00:11:32.418 --> 00:11:34.056
You're kidding, right?!?

00:11:34.452 --> 00:11:36.316
I think she's serious...

00:11:36.393 --> 00:11:37.695
I don't get it!

00:11:37.782 --> 00:11:38.842
Glenda's old.

00:11:38.877 --> 00:11:42.182
There's no way she can keep up
with all the software updates.

00:11:42.332 --> 00:11:43.668
And Jace...

00:11:43.791 --> 00:11:45.020
don't get me started!

00:11:45.062 --> 00:11:47.286
How can anyone know
anything at his age.

00:11:47.400 --> 00:11:49.890
I mean... I've got socks
older than him!

00:11:50.244 --> 00:11:53.583
That came out of right field.
It completely caught me off guard.

00:11:53.879 --> 00:11:54.370
I mean...

00:11:54.380 --> 00:11:58.423
Tina's a great manager and I love
working on projects with her. But...

00:11:58.689 --> 00:12:02.788
we can't discount our team members
abilities... based on their age.

00:12:03.204 --> 00:12:03.875
Tina,

00:12:03.886 --> 00:12:06.401
having Glenda and Jace on
the team could be an asset

00:12:06.412 --> 00:12:08.261
if we give them the opportunity.

00:12:08.644 --> 00:12:12.642
Seriously? What does Glenda know about
inventory management software?

00:12:12.885 --> 00:12:14.162
I don't know.

00:12:14.431 --> 00:12:17.875
You can't tell me Jace knows the first
thing about negotiating with suppliers.

00:12:17.944 --> 00:12:18.894
Maybe not.

00:12:18.936 --> 00:12:19.674
Right,

00:12:19.684 --> 00:12:21.985
- maybe not.
- But... we don't know...

00:12:22.031 --> 00:12:23.205
do we?

00:12:23.735 --> 00:12:25.661
Believe me... I understand
where you're coming from.

00:12:25.671 --> 00:12:28.300
I'm just as nervous about
all of this as you are.

00:12:28.409 --> 00:12:29.082
Really?

00:12:29.138 --> 00:12:30.448
Could have fooled me.

00:12:30.877 --> 00:12:33.352
It shouldn't surprise you that
making employment decisions

00:12:33.362 --> 00:12:36.136
because you think an employee
is too young or old

00:12:36.146 --> 00:12:38.513
can get you into a lot of trouble.

00:12:38.610 --> 00:12:41.103
Simply put... it's illegal.

00:12:41.433 --> 00:12:43.512
Anyone who is 40 years or older

00:12:43.523 --> 00:12:46.479
is protected from discrimination
and harassment based on their age

00:12:46.505 --> 00:12:49.815
by the federal Age Discrimination
in Employment Act.

00:12:49.973 --> 00:12:53.412
Your state's law may even provide
coverage for younger employees.

00:12:53.882 --> 00:12:57.533
It's important to understand that even
persons within the protected class

00:12:57.544 --> 00:12:59.524
can harass and discriminate
against people

00:12:59.534 --> 00:13:01.817
who belong to their
same protected class.

00:13:01.979 --> 00:13:02.928
For instance,

00:13:02.958 --> 00:13:07.818
a 60-year-old can unlawfully harass and
discriminate against other 60-year-olds,

00:13:07.894 --> 00:13:10.479
the same way that a 20-year-old
can unlawfully harass

00:13:10.490 --> 00:13:13.150
or discriminate against
a 60-year-old worker.

00:13:13.233 --> 00:13:17.089
The same is true for any
protected class status, not just age.

00:13:17.158 --> 00:13:18.495
The bottom line here?

00:13:18.591 --> 00:13:21.709
If you target someone for negative
treatment because of their age -

00:13:21.792 --> 00:13:22.918
sooner or later,

00:13:22.961 --> 00:13:25.565
you just might end up defending
yourself to your employer,

00:13:25.614 --> 00:13:26.832
to an opposing attorney,

00:13:26.842 --> 00:13:28.358
a government agency,

00:13:28.368 --> 00:13:30.368
or even a judge or jury.

00:13:39.490 --> 00:13:40.782
Hey.

00:13:41.971 --> 00:13:43.594
Have you met him yet?

00:13:43.634 --> 00:13:44.574
Who?

00:13:44.737 --> 00:13:45.575
Sanjay.

00:13:45.585 --> 00:13:48.257
The new guy they brought in
to help us with the roll out.

00:13:48.467 --> 00:13:49.187
Oh, him.

00:13:49.224 --> 00:13:50.027
No.

00:13:50.085 --> 00:13:50.527
Why?

00:13:50.577 --> 00:13:51.620
Is there a problem?

00:13:51.690 --> 00:13:53.561
Not yet... But...

00:13:53.651 --> 00:13:54.910
But what?

00:13:55.079 --> 00:13:55.746
Look,

00:13:55.762 --> 00:13:58.714
we're already under a super
tight timeline as it is, right?

00:13:58.897 --> 00:13:59.821
Sure.

00:13:59.903 --> 00:14:01.629
I don't care how great the guy is.

00:14:01.665 --> 00:14:03.513
The last thing we need is

00:14:03.583 --> 00:14:05.490
one of those people involved.

00:14:05.646 --> 00:14:06.764
Those people?

00:14:06.853 --> 00:14:09.023
- Come on, Matt.
- No, I'm serious.

00:14:09.079 --> 00:14:11.332
I've got friends that have worked
with foreign developers.

00:14:11.479 --> 00:14:14.246
And they say it is going
to be very difficult

00:14:14.256 --> 00:14:16.942
for us to meet our milestones with...

00:14:18.188 --> 00:14:20.188
somebody like him involved.

00:14:20.904 --> 00:14:23.074
I have nothing against
Sanjay, personally.

00:14:23.200 --> 00:14:25.709
And I can understand the company
bringing in guys like that,

00:14:25.722 --> 00:14:28.352
I mean after all they're
good at what they do.

00:14:28.435 --> 00:14:29.460
It's just...

00:14:29.516 --> 00:14:31.120
such a short timeline

00:14:31.616 --> 00:14:32.653
and...

00:14:32.695 --> 00:14:33.833
well...

00:14:34.209 --> 00:14:36.209
my promotion was riding
on that project.

00:14:37.412 --> 00:14:38.461
Look,

00:14:38.484 --> 00:14:40.149
they're really detail oriented...

00:14:40.178 --> 00:14:41.388
And that's a bad thing?

00:14:41.398 --> 00:14:43.921
Yah... if it's going to slow us down.

00:14:44.121 --> 00:14:45.939
You know how rigid they are!

00:14:46.042 --> 00:14:48.004
Besides, most of the time

00:14:48.032 --> 00:14:50.032
I can't understand them.

00:14:50.875 --> 00:14:52.580
And...

00:14:52.644 --> 00:14:55.606
they don't like anyone
telling them how to do things.

00:14:55.769 --> 00:14:57.099
Sounds like somebody else I know.

00:14:57.183 --> 00:15:00.043
Yah, well, at least I know
how to pick my battles.

00:15:00.119 --> 00:15:03.024
I've heard that these guys will go to
the mat with anybody who questions even

00:15:03.067 --> 00:15:04.859
the slightest bit of their work.

00:15:04.942 --> 00:15:05.841
So,

00:15:05.870 --> 00:15:07.304
what do you suggest we do?

00:15:07.360 --> 00:15:09.530
I don't know. I'm just
telling you... this...

00:15:09.540 --> 00:15:10.532
this, project

00:15:10.543 --> 00:15:14.253
is a train wreck waiting to happen
with somebody like him involved.

00:15:15.982 --> 00:15:16.966
To begin with,

00:15:17.002 --> 00:15:18.712
I thought Matt was
just being paranoid.

00:15:18.762 --> 00:15:19.952
But...

00:15:20.095 --> 00:15:21.269
he did get me to think.

00:15:21.313 --> 00:15:22.283
I mean...

00:15:22.358 --> 00:15:23.992
this project is under a microscope...

00:15:24.002 --> 00:15:26.328
and we're being asked
about deadlines everyday.

00:15:26.430 --> 00:15:29.783
We don't have time to referee every
issue between Sanjay and whoever.

00:15:30.519 --> 00:15:31.070
So,

00:15:31.081 --> 00:15:33.654
is it okay to express our
frustration about a coworker

00:15:33.664 --> 00:15:36.461
that we think is a
roadblock to productivity?

00:15:36.558 --> 00:15:37.198
Sure,

00:15:37.215 --> 00:15:40.510
if we do it for the right reasons
and we do it the right way.

00:15:40.592 --> 00:15:43.888
This is not the right reason
and it's not done the right way

00:15:43.921 --> 00:15:46.792
because the frustration is based
on assumptions and stereotypes

00:15:46.803 --> 00:15:49.336
that didn't give the other
person a chance.

00:15:49.985 --> 00:15:53.579
The line between what we should
and shouldn't say is pretty clear...

00:15:53.691 --> 00:15:57.416
but sometimes our biases and emotions
can force us across the line,

00:15:57.426 --> 00:16:00.349
with some serious
unintended consequences.

00:16:00.839 --> 00:16:04.116
Being frustrated is natural
and understandable.

00:16:04.292 --> 00:16:08.213
But the reason for that frustration
needs to be examined carefully...

00:16:08.248 --> 00:16:09.934
for stereotypes.

00:16:10.364 --> 00:16:12.654
When we perpetuate
stereotypes about people

00:16:12.664 --> 00:16:15.996
based on things like their appearance
or where they come from,

00:16:16.007 --> 00:16:19.360
not only is it unprofessional
and disrespectful...

00:16:19.390 --> 00:16:21.626
it also can be illegal.

00:16:22.276 --> 00:16:22.979
Remember,

00:16:23.025 --> 00:16:26.669
an organization can set standards
that are higher than the law.

00:16:27.395 --> 00:16:28.986
Doing that makes sense

00:16:28.996 --> 00:16:31.738
because you wouldn't want
every violation of policy

00:16:31.748 --> 00:16:33.748
to also be a violation of the law.

00:16:34.377 --> 00:16:38.217
Policy should set boundaries
that prevent violating the law.

00:16:38.857 --> 00:16:42.904
And even a single conversation
about a coworker or contractor

00:16:42.915 --> 00:16:45.752
based on his or her
national origin or ethnicity

00:16:45.861 --> 00:16:47.565
is a violation of policy

00:16:47.588 --> 00:16:52.186
and can lead to legal issues if not
stopped before things get worse.

00:16:52.434 --> 00:16:52.894
Yes,

00:16:52.905 --> 00:16:55.794
we all have a right to think
what we want to think.

00:16:55.971 --> 00:16:56.551
But...

00:16:56.562 --> 00:17:00.234
it's critical that we refrain from
expressing those kinds of views

00:17:00.245 --> 00:17:01.465
or acting on them

00:17:01.475 --> 00:17:02.953
publicly or privately  -

00:17:02.963 --> 00:17:05.666
by words or actions,
in the workplace.

00:17:12.234 --> 00:17:13.648
Late again!

00:17:13.685 --> 00:17:14.428
You know... Goldstein

00:17:14.439 --> 00:17:15.947
- isn't going to like that.
- I don't care

00:17:15.973 --> 00:17:18.286
what Goldstein thinks!

00:17:18.456 --> 00:17:20.383
Everything was fine...
until he showed up!

00:17:20.419 --> 00:17:21.909
What's your beef with Goldstein?

00:17:21.965 --> 00:17:23.008
He's a great manager...

00:17:23.038 --> 00:17:24.254
and  I don't have any
problems with him.

00:17:24.288 --> 00:17:26.043
You better open your eyes!

00:17:26.233 --> 00:17:27.557
Those people

00:17:27.567 --> 00:17:30.200
are taking over OUR
company and... and... and...

00:17:30.233 --> 00:17:32.802
imposing their own rules on us.

00:17:34.365 --> 00:17:37.206
Neil seems to be getting more
and more agitated these days.

00:17:37.315 --> 00:17:39.201
Between the social media rants and

00:17:39.211 --> 00:17:41.902
the comments about
a Zionist conspiracy.

00:17:42.132 --> 00:17:42.900
I mean...

00:17:42.910 --> 00:17:44.383
he's always been a big talker.

00:17:44.446 --> 00:17:46.682
You know, all bark but no bite.

00:17:46.785 --> 00:17:51.094
And he certainly has some opinions
on how he sees the world. I mean,

00:17:51.299 --> 00:17:54.436
does he have a problem with
Goldstein because he's Jewish?

00:17:55.853 --> 00:17:57.382
You know...

00:17:57.671 --> 00:17:59.136
they don't care about you...

00:17:59.155 --> 00:18:00.083
or me!

00:18:00.120 --> 00:18:02.196
Come on man... seriously?

00:18:04.679 --> 00:18:06.679
Ya know... it'd be too bad if...

00:18:06.954 --> 00:18:08.174
Goldstein

00:18:08.237 --> 00:18:09.669
went into his office in the morning

00:18:09.686 --> 00:18:12.542
and found all the upcoming
work orders had been

00:18:12.552 --> 00:18:14.115
"misplaced.'

00:18:14.358 --> 00:18:15.555
Yeah?

00:18:16.031 --> 00:18:18.148
Who knows what could happen
around here after hours...

00:18:20.097 --> 00:18:22.097
You're not serious?... Are you?

00:18:23.060 --> 00:18:24.486
I'm just saying...

00:18:24.662 --> 00:18:26.133
be a shame...

00:18:26.769 --> 00:18:28.377
if that happened.

00:18:29.334 --> 00:18:31.634
His life... would be miserable.

00:18:34.537 --> 00:18:36.470
I mean, I get that someone can be

00:18:36.480 --> 00:18:38.967
angry or upset with their manager...

00:18:39.015 --> 00:18:40.231
but this is different...

00:18:40.407 --> 00:18:42.559
this is just flat out hate.

00:18:42.921 --> 00:18:44.921
I've gotta say something to HR.

00:18:46.058 --> 00:18:48.892
Whenever strong opinions
are accompanied by threats -

00:18:48.921 --> 00:18:50.305
even vague ones -

00:18:50.315 --> 00:18:52.474
it's important to report it immediately

00:18:52.530 --> 00:18:53.840
to Human Resources,

00:18:53.850 --> 00:18:55.140
Safety and Security,

00:18:55.150 --> 00:18:56.859
a manager or supervisor,

00:18:56.895 --> 00:18:59.194
or whoever is identified by policy

00:18:59.204 --> 00:19:02.154
as having the responsibility
for these types of issues.

00:19:02.609 --> 00:19:04.839
Reporting is the right thing to do.

00:19:04.914 --> 00:19:08.693
The old adage, "better safe than
sorry," couldn't apply more.

00:19:08.903 --> 00:19:12.064
Hostility toward a person
at work based on their religion,

00:19:12.074 --> 00:19:13.884
race, national origin,

00:19:13.894 --> 00:19:15.894
or any other protected characteristic

00:19:16.056 --> 00:19:19.598
can be used as evidence of
discrimination or harassment.

00:19:19.828 --> 00:19:23.908
In this case, it could also be used as
evidence of the intent to commit a crime.

00:19:24.037 --> 00:19:26.194
If not reported and left unchecked,

00:19:26.207 --> 00:19:28.207
this could become
an even bigger problem.

00:19:36.637 --> 00:19:37.522
Hey, Tanner.

00:19:37.532 --> 00:19:38.690
Hey.

00:19:38.807 --> 00:19:39.740
Watcha doing?

00:19:39.774 --> 00:19:42.354
Just exercising my
right of free speech.

00:19:43.124 --> 00:19:46.302
"...sin that cries to Heaven
for vengeance..."

00:19:46.610 --> 00:19:47.935
Whoa!

00:19:48.172 --> 00:19:50.295
Management's not gonna like that.

00:19:50.504 --> 00:19:53.557
Well, I don't really appreciate
the diversity posters either

00:19:54.307 --> 00:19:55.843
It's just...

00:19:56.032 --> 00:19:57.696
It's just not right.

00:19:58.099 --> 00:19:59.189
You see,

00:19:59.272 --> 00:20:02.845
they have these posters
about respecting diversity.

00:20:02.994 --> 00:20:05.853
One is labeled gay & lesbian...

00:20:05.956 --> 00:20:08.138
there is even a transgender one.

00:20:08.407 --> 00:20:11.397
Now, I... I know there are
people like that here at work.

00:20:11.458 --> 00:20:13.291
And I... I can deal with that, as

00:20:13.301 --> 00:20:15.726
long as they keep it to themselves.

00:20:16.122 --> 00:20:17.839
But those posters...

00:20:18.009 --> 00:20:19.892
they are everywhere!

00:20:21.048 --> 00:20:23.659
Somebody's going say something
to the boss about those.

00:20:23.695 --> 00:20:25.037
You know that, right?

00:20:25.047 --> 00:20:27.047
If they do... they do.

00:20:28.683 --> 00:20:29.923
Tanner?

00:20:30.361 --> 00:20:31.501
Hey Tanner?

00:20:31.531 --> 00:20:32.959
- Oh... hey... what's up?
- Hey,

00:20:33.028 --> 00:20:35.153
I uh... saw
the quotes you put up.

00:20:35.189 --> 00:20:36.517
You need to take those down.

00:20:36.706 --> 00:20:38.370
I will if you will.

00:20:38.852 --> 00:20:39.856
Wait a minute... What...

00:20:39.866 --> 00:20:40.727
what are you saying?

00:20:40.766 --> 00:20:42.702
As soon as management
takes the posters down,

00:20:42.712 --> 00:20:44.068
I'll take the quotes down.

00:20:44.123 --> 00:20:47.562
I'm just asking to be treated with
the same respect as everybody else here.

00:20:47.631 --> 00:20:48.853
I shouldn't have to stand here

00:20:48.884 --> 00:20:51.753
and look at something I find
offensive all day long.

00:20:52.549 --> 00:20:53.804
To be honest,

00:20:53.954 --> 00:20:55.725
I didn't know how
to react to that.

00:20:55.888 --> 00:20:59.075
I mean... I knew he had strong
convictions and all... but...

00:20:59.172 --> 00:21:01.939
he's not an "in your face"
kind of guy. So,

00:21:01.988 --> 00:21:04.094
I just remember
thinking to myself,

00:21:04.321 --> 00:21:05.221
great...

00:21:05.276 --> 00:21:06.532
what do I do now?

00:21:06.814 --> 00:21:08.046
I mean... those posters...

00:21:08.170 --> 00:21:09.319
they're not coming down.

00:21:09.431 --> 00:21:11.065
But at the same time, I...

00:21:11.111 --> 00:21:14.209
I... I just didn't want to discipline
a good employee

00:21:14.262 --> 00:21:16.449
and risk having
the whole thing escalate.

00:21:16.839 --> 00:21:17.636
Tanner,

00:21:17.647 --> 00:21:20.481
you and I both know that those
comments were inflammatory.

00:21:20.491 --> 00:21:22.924
Look... I'm not trying
to cause any problems.

00:21:22.974 --> 00:21:25.928
I don't have anything against
anyone here, personally.

00:21:26.086 --> 00:21:28.150
I just think those posters
are promoting something

00:21:28.161 --> 00:21:30.284
I truly believe is wrong.

00:21:34.327 --> 00:21:37.736
All of us have things that we
value and believe in strongly.

00:21:37.885 --> 00:21:40.817
But it's important we make
sure we don't cross the line

00:21:40.868 --> 00:21:45.157
and allow those convictions to get in
the way of treating others with respect.

00:21:45.395 --> 00:21:46.289
For example,

00:21:46.300 --> 00:21:49.189
here are some specific things you
should understand about the workplace

00:21:49.199 --> 00:21:51.341
when it comes to LGBTQ+

00:21:51.352 --> 00:21:54.135
and deeply held religious
or personal beliefs.

00:21:54.612 --> 00:21:55.984
Most major organizations

00:21:55.994 --> 00:21:58.777
have policies that prohibit
harassment and discrimination

00:21:58.788 --> 00:22:01.504
based on sexual orientation
and gender identity.

00:22:01.967 --> 00:22:04.515
Those characteristics have been
protected by federal law

00:22:04.532 --> 00:22:08.232
since the Bostock decision of the US
Supreme Court in 2020.

00:22:08.430 --> 00:22:11.040
Many state laws have protected these
characteristics

00:22:11.050 --> 00:22:12.140
for much longer.

00:22:12.776 --> 00:22:13.624
In addition,

00:22:13.659 --> 00:22:16.380
federal law and many state
laws protect employees

00:22:16.391 --> 00:22:19.876
against religious discrimination
and harassment at work.

00:22:20.145 --> 00:22:25.092
But, our right to express our religious
beliefs in the workplace is limited.

00:22:25.302 --> 00:22:26.632
Think of it this way...

00:22:26.748 --> 00:22:28.715
you can't step on the rights of others,

00:22:28.732 --> 00:22:30.826
or violate policy or the law,

00:22:30.836 --> 00:22:33.304
while exercising our own rights.

00:22:33.422 --> 00:22:36.261
Balance and reasonableness is key.

00:22:36.695 --> 00:22:39.096
You don't have to hide your
religious affiliation.

00:22:39.166 --> 00:22:41.777
And it's okay for someone
to express their beliefs in their

00:22:41.793 --> 00:22:44.284
grooming, dress and observances.

00:22:44.488 --> 00:22:47.867
But expressing sincerely
held beliefs that are hostile

00:22:47.877 --> 00:22:49.444
towards others in the workplace

00:22:49.454 --> 00:22:51.392
can be a violation of policy.

00:22:51.975 --> 00:22:53.725
And, in certain situations,

00:22:53.745 --> 00:22:57.451
could even become illegal
discrimination or harassment.

00:22:57.742 --> 00:22:58.455
Remember,

00:22:58.471 --> 00:23:01.097
while we have the right to
think what we want to think,

00:23:01.107 --> 00:23:03.002
and believe what
we want to believe,

00:23:03.012 --> 00:23:07.133
we do not have the right to express
those views in ways that violate policy

00:23:07.196 --> 00:23:10.279
or fail to contribute
to a respectful workplace.

00:23:16.248 --> 00:23:19.408
Well, I really appreciate you taking
the time to come all the way down here.

00:23:19.481 --> 00:23:20.484
That's no problem at all.

00:23:20.513 --> 00:23:21.933
Okay, well, I really apologize, but

00:23:21.943 --> 00:23:24.539
I've got another meeting
to set up for so... thanks again.

00:23:24.909 --> 00:23:27.124
I'll schedule a follow up
meeting tomorrow morning.

00:23:27.174 --> 00:23:28.587
We can work up the numbers then.

00:23:28.636 --> 00:23:29.713
Alright.

00:23:29.889 --> 00:23:31.227
Thanks.

00:23:33.414 --> 00:23:34.925
So, Rachel.

00:23:35.242 --> 00:23:36.425
How have you been?

00:23:36.548 --> 00:23:37.208
I...

00:23:37.219 --> 00:23:38.615
have been good.

00:23:38.707 --> 00:23:39.812
How about you?

00:23:39.885 --> 00:23:41.726
Great. Just... just great.

00:23:41.975 --> 00:23:43.292
That's good.

00:23:43.496 --> 00:23:44.449
Listen...

00:23:44.518 --> 00:23:46.388
what are you doing this weekend?

00:23:46.831 --> 00:23:49.939
The only reason I ask is, the weather's
supposed to be super nice...

00:23:49.949 --> 00:23:52.607
and I haven't had a chance
to get the boat out on the lake.

00:23:53.190 --> 00:23:54.994
Thought maybe we
could make a day of it.

00:23:55.004 --> 00:23:56.112
Ah...

00:23:56.122 --> 00:23:57.789
I would love to.

00:23:57.799 --> 00:24:00.102
But... um...

00:24:00.432 --> 00:24:02.432
I have some relatives coming in...

00:24:02.442 --> 00:24:03.157
sorry.

00:24:03.200 --> 00:24:04.592
Hmmm... Hmmm. Hmmm...

00:24:04.602 --> 00:24:06.054
relatives, huh?

00:24:06.324 --> 00:24:07.651
I'm sure you can be left alone

00:24:07.662 --> 00:24:11.370
- for a few hours.
- No, no, no, no, I can't.

00:24:11.565 --> 00:24:13.489
I really appreciate the offer...

00:24:13.559 --> 00:24:14.671
thanks anyway.

00:24:15.579 --> 00:24:18.917
I just feel that customer
"satisfaction" is very important.

00:24:18.980 --> 00:24:20.456
Soooo....

00:24:20.653 --> 00:24:22.395
if you change your mind,

00:24:22.416 --> 00:24:23.060
text me.

00:24:23.116 --> 00:24:24.819
Cell phone number's on there.

00:24:24.982 --> 00:24:26.269
Um...

00:24:26.316 --> 00:24:29.522
okay... I'll let you know.

00:24:30.042 --> 00:24:32.452
I didn't want to go out with Aaron.

00:24:32.694 --> 00:24:35.361
But I didn't want to be rude, either.

00:24:35.452 --> 00:24:37.589
He was one of our best customers.

00:24:37.889 --> 00:24:39.889
I just thought he'd get the hint

00:24:39.899 --> 00:24:41.440
and go away.

00:24:41.943 --> 00:24:43.187
Wrong.

00:24:43.382 --> 00:24:46.142
Aaron... hey... can I speak
with you for a moment?

00:24:46.752 --> 00:24:47.751
Uh...

00:24:47.828 --> 00:24:48.971
sure.

00:24:51.089 --> 00:24:53.584
Aaron, listen...
you're our best customer

00:24:53.633 --> 00:24:55.928
and I know you're "satisfied."

00:24:55.984 --> 00:24:57.984
Is there anything else that you need?

00:24:58.114 --> 00:25:00.566
No... no... no... everything's fine.

00:25:05.154 --> 00:25:06.202
Oh hey.

00:25:06.212 --> 00:25:07.482
Hey. Here.

00:25:07.545 --> 00:25:09.772
- This just got delivered downstairs.
- Oh?

00:25:09.841 --> 00:25:12.736
- Who is it from?
- Yah, like you don't know.

00:25:13.091 --> 00:25:14.742
So, what's going on?

00:25:14.852 --> 00:25:16.102
Nothing.

00:25:16.172 --> 00:25:18.501
I wish he'd just go away.

00:25:18.590 --> 00:25:20.141
Look... people are talking.

00:25:20.211 --> 00:25:22.522
Half the office thinks
the guy's a stalker,

00:25:22.532 --> 00:25:24.532
the other half think
you're stringing him along.

00:25:24.542 --> 00:25:25.926
Please...

00:25:26.029 --> 00:25:29.191
This guy had been
calling every other day...

00:25:29.253 --> 00:25:31.452
leaving voicemails or messages.

00:25:31.775 --> 00:25:33.702
He was sending her flowers or...

00:25:33.712 --> 00:25:36.229
stupid little gifts
a couple times a week.

00:25:36.959 --> 00:25:39.237
It was really getting
to be a distraction.

00:25:39.428 --> 00:25:40.799
You've got to do something...

00:25:41.482 --> 00:25:43.634
Casey, he's a customer.

00:25:43.737 --> 00:25:45.139
It's not like I can be like  -

00:25:45.192 --> 00:25:46.810
"sorry, you're not my type,

00:25:46.820 --> 00:25:48.057
back off!"

00:25:48.228 --> 00:25:49.401
Well...

00:25:49.411 --> 00:25:51.209
have you spoken to Paige about it?

00:25:51.379 --> 00:25:52.366
Yeah,

00:25:52.405 --> 00:25:54.133
I didn't get anywhere.

00:25:54.348 --> 00:25:56.606
She said that I should
be able to handle it.

00:25:57.462 --> 00:25:58.289
Okay...

00:25:58.332 --> 00:25:59.329
well...

00:25:59.411 --> 00:26:01.203
you can do nothing about it.

00:26:01.421 --> 00:26:02.996
If Paige won't help and

00:26:03.045 --> 00:26:04.427
Aaron won't take a hint,

00:26:04.437 --> 00:26:06.437
you've got to go to HR.

00:26:06.733 --> 00:26:09.134
Yeah, so I talked to HR.

00:26:09.290 --> 00:26:11.800
And they said I did the right
thing by letting them know.

00:26:11.942 --> 00:26:15.678
And that they'd talk to Paige about
how to handle it with the customer.

00:26:16.284 --> 00:26:20.543
I knew she wouldn't be happy about
me talking to HR, but I just...

00:26:20.895 --> 00:26:23.276
I never thought she'd
use it against me.

00:26:23.834 --> 00:26:25.467
I just heard from HR.

00:26:25.502 --> 00:26:26.294
Oh...

00:26:26.339 --> 00:26:27.207
Two things...

00:26:27.229 --> 00:26:29.825
One, I don't appreciate
you going over my head.

00:26:29.861 --> 00:26:32.660
And two, I thought
you could handle this.

00:26:32.910 --> 00:26:33.893
If you can't...

00:26:33.903 --> 00:26:36.704
and we end up losing this account
because of you,

00:26:36.754 --> 00:26:38.094
I will be making changes.

00:26:38.170 --> 00:26:41.227
- Meaning...???
- You're smart. You figure it out.

00:26:43.436 --> 00:26:45.569
Our working relationships
are complicated

00:26:45.579 --> 00:26:47.461
for all kinds of reasons.

00:26:47.530 --> 00:26:49.824
That's why we really have
to know where the lines are

00:26:49.853 --> 00:26:51.687
when it comes to managing
our interactions

00:26:51.750 --> 00:26:55.014
with co-workers,
customers, and vendors.

00:26:55.093 --> 00:26:58.496
Take the unwanted pursuit
of a relationship, for example.

00:26:58.719 --> 00:27:00.866
It doesn't make any difference
where it comes from

00:27:00.876 --> 00:27:03.605
a manager, a coworker, a vendor,

00:27:03.615 --> 00:27:05.178
or a customer...

00:27:05.602 --> 00:27:08.769
...unwanted pursuit could be
considered illegal harassment

00:27:08.779 --> 00:27:11.391
and simply can't be a part
of our workplace.

00:27:11.740 --> 00:27:15.331
Keep in mind that the person being
pursued doesn't have to say no.

00:27:15.546 --> 00:27:17.042
Anything other than yes,

00:27:17.052 --> 00:27:18.349
means "no."

00:27:18.675 --> 00:27:19.909
By the same token,

00:27:19.919 --> 00:27:22.037
if we're the target
of unwanted pursuit,

00:27:22.120 --> 00:27:24.360
it's best to tell the harasser "no" -

00:27:24.389 --> 00:27:26.206
clearly and directly.

00:27:26.582 --> 00:27:30.567
Now, the law does not require
a target to directly confront a harasser.

00:27:30.577 --> 00:27:32.953
But if the target is
comfortable doing so,

00:27:32.990 --> 00:27:34.366
it can be effective.

00:27:35.042 --> 00:27:37.097
If directly saying "no" doesn't work,

00:27:37.133 --> 00:27:40.241
or if the target isn't comfortable
with direct confrontation,

00:27:40.252 --> 00:27:44.812
then, we must let someone in authority
know what's going on and get some help.

00:27:45.029 --> 00:27:48.007
In addition, we all
regardless of our position

00:27:48.076 --> 00:27:50.584
have a responsibility not to retaliate

00:27:50.594 --> 00:27:52.281
directly or indirectly

00:27:52.444 --> 00:27:55.758
against anyone who brings harassment
or discrimination issues

00:27:55.768 --> 00:27:58.583
to management or HR's attention.

00:27:59.074 --> 00:28:02.993
Going to HR for help is not "going over
the head" of the supervisor.

00:28:03.090 --> 00:28:07.577
It's a good and valid option that
employees should not be afraid to use

00:28:07.599 --> 00:28:10.249
and that supervisors
should not discourage.

00:28:10.692 --> 00:28:12.502
Any kind of retaliation

00:28:12.512 --> 00:28:14.814
from direct threats or intimidation,

00:28:14.837 --> 00:28:16.458
to spreading rumors

00:28:16.468 --> 00:28:18.835
or even giving someone
the "silent" treatment

00:28:18.845 --> 00:28:20.968
because they reported
a harassment concern

00:28:20.984 --> 00:28:22.427
is illegal.

00:28:27.863 --> 00:28:30.355
No matter who we are
or what title we have,

00:28:30.365 --> 00:28:34.701
it's our job to help create a respectful
and harassment free workplace.

00:28:34.767 --> 00:28:36.851
That means a professional workplace

00:28:36.887 --> 00:28:40.250
where we follow policies
and comply with the law.

00:28:40.519 --> 00:28:42.133
When we see or become aware of

00:28:42.143 --> 00:28:44.784
any of the kinds of behaviors
we've been talking about,

00:28:44.794 --> 00:28:46.072
we can't ignore it

00:28:46.082 --> 00:28:47.782
and we can't tolerate it.

00:28:47.838 --> 00:28:49.561
If we're targets of harassment,

00:28:49.572 --> 00:28:51.154
or if we're bystanders,

00:28:51.190 --> 00:28:53.816
we must either deal with
the situation ourselves,

00:28:53.826 --> 00:28:57.668
or let someone in authority know
what's going on and get help.

00:28:58.031 --> 00:28:58.715
Remember,

00:28:58.751 --> 00:29:01.412
federal laws prohibit
discrimination and harassment

00:29:01.422 --> 00:29:04.051
based on race, color, sex,

00:29:04.061 --> 00:29:04.897
pregnancy,

00:29:04.907 --> 00:29:06.702
religion, gender identity,

00:29:06.712 --> 00:29:07.997
sexual orientation,

00:29:08.040 --> 00:29:09.263
national origin,

00:29:09.299 --> 00:29:10.638
age, disability,

00:29:10.648 --> 00:29:12.071
and genetic information,

00:29:12.340 --> 00:29:13.866
as well as retaliation

00:29:13.876 --> 00:29:16.283
for opposing discrimination
and harassment,

00:29:16.293 --> 00:29:18.293
participating in an investigation,

00:29:18.303 --> 00:29:20.303
or asserting rights under the law.

00:29:21.139 --> 00:29:23.351
It's also important to
remember that states,

00:29:23.361 --> 00:29:24.628
local jurisdictions,

00:29:24.638 --> 00:29:28.850
and our organizations can
and do - protect other characteristics

00:29:28.894 --> 00:29:31.014
and set higher standards.

00:29:31.164 --> 00:29:34.585
So, just because a behavior
isn't "illegal" on a federal level,

00:29:34.635 --> 00:29:36.970
doesn't mean it's permissible
in the workplace.

00:29:37.279 --> 00:29:38.494
Like I said earlier,

00:29:38.543 --> 00:29:41.311
just being legally
compliant isn't enough.

00:29:41.687 --> 00:29:44.921
The truth is, the law only
sets the floor on our behavior,

00:29:44.964 --> 00:29:46.842
but not the ceiling.

00:29:46.931 --> 00:29:50.034
That means we always have
to follow organizational policy

00:29:50.196 --> 00:29:52.276
and behave professionally.

00:29:52.499 --> 00:29:55.662
In fact, being professional
is the bottom line, here.

00:29:55.745 --> 00:29:59.097
If we simply treat each
other with dignity and respect,

00:29:59.168 --> 00:30:01.478
everything else will
take care of itself.

00:30:01.614 --> 00:30:05.109
That's really what it means to be
on the right side of the line.

