WEBVTT

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I really appreciate you taking the
time to come all the way down here.

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No problem at all.

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I really apologize, but I've got
to get ready for another meeting.

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- Thanks again.
- Thanks.

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I'll schedule up a follow
up meeting tomorrow morning.

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We can work up the numbers then.

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Alright.

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So, Kaitlin. How’ve you been?

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I have been good.
How about you?

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Great. Just great.

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That's good.

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Listen,
what are you doing this weekend?

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Only reason I ask is, the weather's
supposed to be good and...

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I haven't had a chance to get
the boat out on the lake yet.

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Thought we could
make a day of it.

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No. I would love to.
But... um...

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I have some relatives coming in... sorry.

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Ugh, relatives…

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I’m sure you can leave them
on their own for a few hours.

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No, no, no, no, I can’t.

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I really appreciate the offer...
Thanks anyway.

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I just think customer satisfaction
is very important. So...

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if you change your mind, text me.
Cell phone number is on there.

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I will let you know.

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I didn't want to go out with Bruce.

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But I didn't want to be rude about
it, either.

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He was one of our best customers.

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I just thought he'd get
the hint and go away.

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Wrong.

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Bruce, can I speak with you for a moment?

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Uh... sure.

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Bruce, you’re our best customer
and I know you’re satisfied.

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Is there anything else you need?

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No, everything’s fine.