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Our service department made the mistake
of givivg this new purchasing manager

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the excuse he needs to go out for bid.

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The department fixed the
mistake quickly and correctly,

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but it made no difference
with the purchasing manager.

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How do I stabilize this account?

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You’ll need to quickly garner all the
support you have from the key stakeholders

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and in particular from the
decision maker to squelch the bid.

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Once you’ve got all of your supporters
lined up schedule a brief lunch and learn

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that includes your supporters, the decision
maker, and the purchasing manager.

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Take a few minutes to
showcase your contributions,

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differentiate your company’s
products and services,

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and intimate what would be put
at risk by making a change;

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and then reaffirm your total
commitment to the vendor partnership.

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It won’t take long for the
purchasing manager to see

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that putting your business out to
bid isn’t a popular or wise idea.