eLearning Course
Got Performance?® Handling Interruptions with a Smile
Delivering Exemplary Customer Service
Customers deserve our undivided attention. However, sometimes it’s hard to balance multiple interruptions and give each customer the attention he or she deserves. By completing this course, you will benefit from increased job satisfaction, stress reduction, and more efficient customer service.
Learning Path & Details
- Personal Performance
- Type: eLearning - LearningBytes®
- Audience: General
- Level: Foundational
- Seat Time: 13 Minutes
- Available As: Hosted eLearning, eLearning
Suggested Industry Usage
Competencies
- Creating Customer Loyalty
- Developing Critical Work Skills
Interactivity
- Audible Narration
- Branching
- Integrated Video
- Interactions and Activities
- Post-Assessment
Buying Options
Training Files (1)
Type | Time/Pages | Language | ||
---|---|---|---|---|
eLearning Course | – | English | Demo |
Additional Information
This module focuses on how to maintain a positive attitude even when handling multiple requests and interruptions. By the end of this module, you will be able to identify behaviors that impact customer loyalty and actions for effectively dealing with competing customer service priorities.