Got Performance?® Handling Interruptions with a Smile
eLearning Course

Got Performance?® Handling Interruptions with a Smile

Delivering Exemplary Customer Service

Customers deserve our undivided attention. However, sometimes it’s hard to balance multiple interruptions and give each customer the attention he or she deserves. By completing this course, you will benefit from increased job satisfaction, stress reduction, and more efficient customer service.

Learning Path & Details

Competencies

  • Creating Customer Loyalty
  • Developing Critical Work Skills

Interactivity

  • Audible Narration
  • Branching
  • Integrated Video
  • Interactions and Activities
  • Post-Assessment

Buying Options

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The course will be packaged for use in YOUR OWN LMS. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.
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eLearning - Client Hosted $14.00 (Minimum 100 learners)

The course will be packaged for use in YOUR OWN LMS. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.
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eLearning - Sollah Hosted $16.95 (Minimum 100 learners)

The course will be uploaded to TRAININGFLOW™. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.
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Training Files (1)

TitleTypeTime/PagesLanguage 
eLearning CourseEnglishPreview

Additional Information

Trainer Comments: This module focuses on how to maintain a positive attitude even when handling multiple requests and interruptions. By the end of this module, you will be able to identify behaviors that impact customer loyalty and actions for effectively dealing with competing customer service priorities.


Related Content

Explore the Program: Glad I Could Help: Real Customer Service Situations for Discussion™