eLearning Course

Got Performance?® Handling Interruptions with a Smile

Delivering Exemplary Customer Service

Customers deserve our undivided attention. However, sometimes it’s hard to balance multiple interruptions and give each customer the attention he or she deserves. By completing this course, you will benefit from increased job satisfaction, stress reduction, and more efficient customer service.

Learning Path & Details

Personal Performance
Type: eLearning - LearningBytes®
Audience: General
Level: Foundational
Seat Time: 13 Minutes
Available As: Hosted eLearning, eLearning

Topics

Suggested Industry Usage

Competencies

Creating Customer Loyalty
Developing Critical Work Skills

Interactivity

Audible Narration
Branching
Integrated Video
Interactions and Activities
Post-Assessment

Buying Options

Request a Quote The course will be packaged for use in YOUR OWN LMS. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.	Sign In to Request a Quote
eLearning - Sollah Hosted $16.95 (Minimum 100 learners) The course will be uploaded to TRAININGFLOW™. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.	Configure
eLearning - Client Hosted $14.00 (Minimum 100 learners) The course will be packaged for use in YOUR OWN LMS. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.	Configure

Training Files (1)

English

Title	Type	Time/Pages	Language
Handling Interruptions with a Smile eLearning File	eLearning Course	–	English	Demo

Additional Information

This module focuses on how to maintain a positive attitude even when handling multiple requests and interruptions. By the end of this module, you will be able to identify behaviors that impact customer loyalty and actions for effectively dealing with competing customer service priorities.