Sollah Blog
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Bridging the Gap: Rising Above Generational Challenges at Work

This blog discusses embracing generational diversity in the workplace and offers strategies for bridging the gap to create inclusive, collaborative, and successful environments. It emphasizes leveraging the strengths and perspectives of different generations for unified success through education and deliberate engagement efforts.

Elevating Talent Acquisition: Best Practices in Hiring & Recruiting

This training resource emphasizes best practices for effective hiring and recruiting to build successful, diverse teams aligned with your organization's culture and values. It also addresses challenges, leading company practices, and strategies for assessing the impact.

Behavior-Based Interviewing: The Key to Hiring Top Talent

Unlock the power of behavior-based interviewing to hire top talent, improve employee retention, and transform your organization's recruitment process.

How to Cultivate Psychological Safety in the Workplace

Fostering an environment of trust and open communication leads to increased productivity, creativity, and employee well-being. Corporate training materials on the topic are available.

Why Overcoming Preconceived Notions (Biases) Advances Fairness at Work

Having preconceived notions or stereotypes about other people is like assuming that you know all of the ingredients of an item of food just by looking at it.

From Civility to Success: How Workplace Culture Impacts Your Team

Emphasize the importance of workplace civility in creating a positive, inclusive environment! It highlights the impact on employee well-being, productivity, and organizational culture. Strategies and challenges for fostering civility are outlined.

Mastering the Clock with Time Management

Time management is crucial for personal efficiency and organizational effectiveness. It involves setting goals, prioritizing tasks, and improving productivity. Key elements include optimization of workflows, meeting deadlines, reducing procrastination, and enhancing task completion rates through goal setting and task prioritization strategies.

Micro-aggressions create a hostile and unwelcoming work atmosphere

Workplace micro-aggressions can harm relationships, well-being, and productivity. They're subtle, often unintentional expressions of bias or discrimination. Organizations can mitigate their impact through training, clear policies, and promoting inclusion.

Measuring Ethics Training in the Workplace

Assessing ethics training positively impacts employee morale. Employees feel engaged when they perceive that their organization is committed to ethical conduct.

St Francis Health Systems: A Sollah Interactive Success Story

St. Francis Health needed leadership training for staff. Successful partnership with Sollah Interactive ensued. Customizable programs improved leadership skills. Sollah's programs saved time, increased productivity, provided long-term growth opportunities, and boosted employee retention.

Effectively Measuring Leadership Training in the Workplace

Organizations must continuously reinforce the importance of leadership development, providing resources, support, and recognition to maintain ongoing growth.

Effectively Measuring DEIB Training in the Workplace

Periodic measurement shapes robust inclusion training. Sollah emphasizes evidence-based strategies to elevate organizations, truly establishing inclusivity and altering behavior. Also, enhancing talent acquisition and informing multifaceted training programs with eager support.

Leading with Integrity

When it comes to creating a culture of integrity, what your managers say isn’t nearly as influential as what they do.

How to Develop Successful Diversity & Inclusion Initiatives

Inclusion and equity require cultural competence and assembling a diversity initiative, built upon consistent learning, emphasizing inclusion in addition to diversity, covering foundational core, melting business operations and allowing close tracking throughout being shaped.

Unveiling Success: Sollah Interactive's Training Triumph in Tampa

In the bustling world of training solutions, Sollah has carved a solutions niche for itself, and its success extends to the heart of city governance in partnership with the City of Tampa, Florida.

Five Common IE&D Strategy Implementation Mistakes

Having a diversity, equity and inclusion strategy in place within an organization is fantastic! But having a well-planned and result-driven program that is getting results is never implemented without careful planning. Here are some common mistakes we've seen organizations make in the name of 'diversity.'

Why EEO, Affirmative Action, & DEI Programs Are Essential

Maximize compliance and diversity initiatives with our expert overview of EEO, Affirmative Action, and DEI. Foster an inclusive and respectful workplace.

Working Toward Potential by Effectively Measuring Training Efforts

Measuring training efforts is not just a metric-driven exercise; it's an important imperative for organizations committed to maximizing the potential of their workforce. The positive impact of robust measurement practices extends beyond the training room, influencing organizational culture, employee engagement, and overall success.

Situational-Based Videos Boost Workplace Awareness

Situational-based video training is the go-to tool for innovation and effectiveness. By leveraging the power of authentic scenarios, organizations can elevate their training programs, foster engagement, and cultivate a workforce that is well-equipped to navigate the complexities of the modern workplace.

Embracing Change at Work: It’s an Ongoing Journey of Discovery

Embracing change is a fundamental aspect of success. Change paves the way for innovation, enhances competitiveness, and is a true driver for organizational growth. To navigate change effectively, it is essential to employ strategies such as effective communication, leadership commitment, and employee involvement.

Ensuring Workplace Safety: Protecting Against Armed Intruders

By staying aware, securing the facility, putting together an emergency response plan, connecting with law enforcement and keeping mental health issues at the forefront, you have the ability to successfully protect your organization against threats.

Unleashing the Power of Upstanders and Allies in Your Workplace

Being an upstander or ally in the workplace is not just an act of goodwill; it is an vital part of modern, forward-thinking companies. Organizations that actively promote upstander and ally culture build an atmosphere that attracts top talent, retains employees, enhances innovation, and cultivates a reputation for social responsibility.

Reaching Results: A Detailed Look at Assessing Workplace Performance

Whether you're working with a team, department, or an entire organization, the ability to improve performance is vital when it comes to achieving success. In this article, we'll take a closer look at assessing performance in the workplace, offering keen insights and strategies to support your efforts in building the strongest team you can.

Meeting The Issue of Abusive Conduct and Bullying Head-On

Meeting the challenges of abusive conduct and bullying in today’s workforce is not just about compliance; it's about creating a culture where every employee feels valued, safe. Organizations that put extra emphasis on respect and inclusivity benefit from higher morale, increased productivity, lower turnover, and a stronger level of credibility.

The Role of Transparent Communication in the Workplace

Trust and empathy are the heart of a successful customer service strategy. An organization’s ability to understand customers' needs and emotions is powerful. Acknowledging concerns and frustrations builds trust with clients. Empathetic customer service turns satisfied customers into brand advocates who eagerly promote your business to others.

How to Protect Your Organization from Unfounded Harassment Claims

In order to reduce harassment claims in your organization, employers should establish, distribute to all employees, and enforce a policy that prohibits inappropriate behavior (including harassment), and communicates a procedure for making complaints.

The Importance of Internal and External Customer Service

Companies set the stage for success when they prioritize their customer’s happiness. Long-term sustainability is directly connected to customer retention and loyalty. Companies that establish themselves as trusted partners forge committed relationships with their customers.

Harassment Prevention Training: Why It Matters?

Harassment is a form of discrimination that violates federal and state laws, as well as the dignity and rights of individuals. Harassment can create a hostile, intimidating, or offensive work environment that affects the well-being, productivity, and performance of employees and managers.

Using Positive Redirection and Positive Response in the Workplace

Positive redirection is a way of addressing undesirable behavior or performance in a constructive and respectful way, while positive response is a way of acknowledging and appreciating someone's good work or effort. It’s important for leaders and managers to understand how each skill can achieve goals, such as maintaining positive relationships, inspiring people, and improving performance.

Open Ended Questions Promote Deeper Discussion

Open-ended questions can serve as a starting point to explore complex workplace issues, encourage critical thinking, and drive meaningful change within organizations and communities. Think before you ask!

Generations Apart: Boomers, X, Y, and Z Perspectives

A fun and interesting perspective of Gen X and Gen Y employees - from the perspective of a Baby Boomer. Honest thoughts and interesting stereotypes are discussed. Will some generation-based attributes still annoy us? Sure they will. Can we work through those problems? We can if we choose to do so.

Taking Care of Yourself When Things Are Stressful

Taking care of yourself during stressful periods is essential for maintaining your well-being and resilience. By recognizing your emotions, prioritizing self-care activities, maintaining a healthy lifestyle, practicing relaxation techniques, setting boundaries, connecting with others, and practicing self-compassion, you can navigate challenging times with more ease.

The Importance of Allyship in the Workplace

By being an ally or upstander, you contribute to creating a more inclusive, equitable, and successful work environment for everyone. This article provides eleven ideas your organization can embrace when it comes to allyship.

Understanding and Adapting to Generational Differences

The future of work depends on collaboration and understanding—but how do we get there? Training resources like Sōllah’s The Future of Work™ Generations in the Workplace help leaders manage and adapt to the complexities of inter-generational diversity in the workplace.

Tips and Strategies for Creating a Culture of Customer-Centricity

Responsive associates and friendly employees leave long-lasting impressions and create connections with customers and clients that exceed a transactional relationship.

How Prioritize Workload: Avoiding the Burnout Trap

Burnout happens when requests for our time and energy exceed our capacity to comply. Once a person reaches this stage, there is a rapid drop in productivity, not a gradual decline.

It's the Law™: Preventing Legal Issues in the Workplace

It's the Law™ - The Legal Side of Management - uses a variety of workplace scenarios to illustrate that taking critical precautions and having a clear understanding of the law will minimize employment discrimination and maximize equal employment opportunity.

ADA Compliance: Lessons from a Customer Service Representative

Understanding the ADA is an arduous task. That's why you have an HR and/or Legal Department. But there are some things a manager should know. Here is a case study about the ADA that you can use in an upcoming ADA training session.

Streamline HR Processes and Save Time with Sollah’s Learning Library

Sollah Learning Library is a unique cloud-based library that provides thousands of award-winning training resources – right out of the box! From case studies and assessments to dramatic videos and facilitation materials, the library means drastically reduced training deployment time and a greater return on your training dollars.

Achieving Racial Equity Through Inclusion Training

Racism and racial inequity harms everyone. It distresses the individual on the receiving end and stifles the organization's ability to foster a safe, diverse and inclusive community. The best way to beat racism in the workplace is to take accountability for mistakes and to educate others as needed.

January is National Mentoring Month - Here Is Our Complete Guide!

Starting a position at a new organization can induce feelings of discomfort and anxiety. Every job has a unique set of expectations, rules, processes, must-do’s and an unwritten “way of things.” Mentorship training can help you learn how to alleviate some of this discomfort, and provide a mentee with support and knowledge.

How to Utilize Facilitation Training Methods

Facilitation training methods are teaching techniques that guide participants by encouraging collaboration, discussion, and learning without excessive involvement from the trainer. This teaching style is important to Sollah’s interactive learning approach and methodology.

How to Make Engaging Workplace Training Videos?

How do we bridge the gap between entertaining content and content that employees are most likely to learn from and take seriously? The answer is a combination of factors that increase the likelihood that your videos will grab the attention of your viewers.

Coaching Tips & Tricks. Questions & Answers

The blog focuses on the importance of asking the right questions while coaching. It provides 25 open-ended questions for effective coaching sessions, emphasizing the need for thoughtful planning and avoiding closed-ended questions.

5 Strategies for Re-Building Relationships and Resolving Differences

Damaged workplace relationships and unresolved conflicts can cause a tremendous personal and productivity toll. If you have experienced one or more conflicts that disrupt the flow of work, you’re not alone.

7 Ways to Improve Employee Performance

Sollah provides training content that is up to speed with current workplace culture. We are fully equipped to create content tailored to your industry and your company so that you can offer your employees materials that address specific areas of need.

What is Leadership Training in the Workplace?

Some people are natural born leaders. Yet, employees at every level can benefit from developing leadership skills that may help them advance professionally while improving self esteem and quality of work output. Everyone stands to benefit when the result is an increased sense of agency and ownership of roles within the company and the company itself.

How Ethics & Compliance Training Empowers Your Employees?

Reinforcing ethical principles and educating employees about compliance with the law are ongoing and important responsibilities. An organization is only as ethical and compliant as its officers, managers, and employees. Ethics and compliance training helps encourage appropriate behavior, sets expectations, demonstrates the organization's commitment, and informs employees of laws or regulatory principles that may not be common knowledge.

What is Diversity and Inclusion Training in the Workplace?

While diversity creates the potential for greater innovation and productivity, inclusion is what enables organizations to realize the business benefits of this potential. Equity refers to fair treatment in access, opportunity and advancement for individuals. Work in this area includes identifying and working to eliminate barriers to fair treatment for disadvantaged groups.

Harassment & Discrimination... Is Still Not Just About Sex Anymore!

Most of us are familiar with sexual harassment in the workplace, but when it comes to harassment and discrimination, it’s not just about sex anymore. And it never was, quite frankly. In reality, laws prohibiting discrimination and harassment in the workplace go far beyond just sexual harassment.

Get cozy and let me tell you a story...

Throughout their careers, Bob and Jon developed a mutual passion for improving employee performance. They felt that they could improve workplace diversity and inclusion by forming their own companies and creating content to further those ideas.

The Evolution of Diversity and Inclusion in American Business

So when and how did this focus on diversity and inclusion as business issues get started in the USA? Most people point to the mid-1960’s when the civil rights movement led to the passage of the anti-discrimination laws which ultimately changed American business practices. But...

DEI’s Role To Support Employees Following Violence

Over the past several months, episodes of violence and the media storm that followed has left many employees in our diverse workforce coming to work feeling scared, stressed and fearful. The events are bringing up many conversations about unconscious bias and being respectful.

New Course for Mandated Reporters of Child Abuse & Neglect

This interactive course provides an overview of the definitions, requirements, and protections of the CA Child Abuse & Neglect Reporting Act (CANRA) – legislation originally passed in 1980 – as it relates to corporate human resources professionals and to front line business supervisors.

Sollah Interactive Releases "My Story" (Racism is Real)

Racism and racial bias are real. They can be subtle. Or blatant. Either way, racism deeply impacts those who are the target of the racist act, statement, or attitude.

How to Succeed on Diverse Teams: Top Tips for Effective Collaboration

Working with diverse teams may take a lot in terms of respect and awareness. But having people from different backgrounds will offer an even greater variety of expertise and personalities.

Diversity & Inclusion - Glossary of Terms and Key Concepts

We are often asked about the 'formal definitions ' of the terms used in Sollah's video programs and eLearning courses. We work closely with our subject matter experts to present the terms used in our training materials as both legally correct and easy-to-understand. Here are some of the key terms and concepts we're most asked about.

Telecommuting: Making a Success of Working from Home

So, now you’re working from home. Awesome! Right? Working from home is great on so many levels. Not having to commute saves money and time. You can avoid the fish and popcorn smells emanating from the break room. And new technology tools make it simple to check in with office teammates.

Overcoming Worries and Fears

Our fears limit us. They hold us back. They keep us from living a positive, proactive life that embraces the good and decries that which needs to be changed. Fear-based decisions hurt us, and they hurt others who are affected by our decisions.

Why Emotional Intelligence Matters More Than IQ at Work?

Emotional Intelligence (EI) or Emotional Quotient (EQ) is considered to be the compliment to traditional IQ (Intelligence Quotient). EI has been offered as the missing link which explains why people with average IQ outperformed those with the highest IQ 70% of the time.

Tackle Key Workplace Issues with Sollah's Discussion Cards

When learning about or dealing with key workplace issues, it’s helpful to have a tool that quickly empowers coworkers and leaders to tackle tough situations. Sollah's Discussion Cards provide talking points that are easy to use as well as tips for others to follow.

The Significance of Soft Skills in a Technology-Driven World

Sollah Interactive makes a wide range of training materials available to help today’s corporate world as it blends an ever-increasing role for technology with its ongoing sense of humanity. Soft skills can take a variety of forms, including things like problem-solving, critical-thinking, common sense, and even basic forms of human interaction.

Tips for Selecting an EEO and/or Diversity Trainer

When the training is about EEO issues, it is important the trainer have both a depth of understanding of the legal issues and, more importantly, an appreciation of the limits of his/her own knowledge about the subjects.

Creativity Unlocked: The Inspiration Within You

The more time we spend with our own personal sources of inspiration, the more creative we will feel. The more we act upon those feelings, the more we will create. To paraphrase the ever wise and venerable Spock, “Live long, create, and prosper.”

Q&A - Glass Conference Rooms & An Armed Intruder

None of the offices or conference rooms at our offices have locks on the doors. Also all of the conference rooms have a front wall of frosted glass with the lower panel being plain glass. We’re struggling with what options (if any) we have within our facilities for LOCK OUT with the design of these rooms. What should we do?

Post Election Steps for D&I Professionals

This U.S. election cycle has been divisive like none other in recent history - and in the days since the election, that divisiveness has continued. Diversity and inclusion professionals can play an important role moving forward by helping people to reset to this new reality.

The Necessity of Understanding in the Modern Workplace: Cultural Tips

Cultural difference should be celebrated! Here are a few tips and action steps you can immediately use in your workplace.