ProgramsResource Definitions
Got Performance?® Handling Interruptions with a Smile
LearningBytes® Course ID: 1492

Got Performance?® Handling Interruptions with a Smile

Delivering Exemplary Customer Service

Customers deserve our undivided attention. However, sometimes it’s hard to balance multiple interruptions and give each customer the attention he or she deserves. By completing this course, you will benefit from increased job satisfaction, stress reduction, and more efficient customer service.

Create Free Account Sign In
Got Performance?® Handling Interruptions with a Smile
eLearning Course

Got Performance?® Handling Interruptions with a Smile

eLearning File

Buying Options

eLearning - Sollah Hosted $16.95 (Minimum 100 learners)

The course will be uploaded to Sollah's LMS for easy learner and admin access. Course pricing is based on the total number of learners. Volume and multi-year discounts available.

Configure

eLearning - Client Hosted $14.00 (Minimum 100 learners)

The course will be packaged and delivered for use on your LMS. Course pricing is based on the total number of learners. Volume and multi-year discounts available.

Configure

Request a Quote

Please contact us using this form. We'll answer your questions and provide a timely quotation. Course pricing is based on the total number of learners. Volume and multi-year discounts available.

Sign In to Request a Quote

Additional Information

This module focuses on how to maintain a positive attitude even when handling multiple requests and interruptions. By the end of this module, you will be able to identify behaviors that impact customer loyalty and actions for effectively dealing with competing customer service priorities.

More From the Series: Glad I Could Help: Real Customer Service Situations for Discussion™

Related Programs & Training Ideas

Category & Details

Topics

Competencies

  • Creating Customer Loyalty
  • Developing Critical Work Skills

Interactivity

  • Audible Narration
  • Branching
  • Integrated Video
  • Interactions and Activities
  • Post-Assessment

Share This Page