TrainingBriefs® Behaviors to Improve Customer Service
TrainingBriefs® Course ID: 2021

TrainingBriefs® Behaviors to Improve Customer Service

Customer Service Tips

New Micro-Learning! Great customer service means putting your heart into everything you do. It’s about making customers feel valued. It’s caring… plain and simple. We all must take an active role in creating a customer-centric workplace.

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TrainingBriefs® Behaviors to Improve Customer Service
eLearning Course

TrainingBriefs® Behaviors to Improve Customer Service

eLearning File

eLearning - Sollah Hosted $9.00 (Minimum 100 learners)

The course will be uploaded to TRAININGFLOW™. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.

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Additional Information

New Micro-Learning!

Great customer service means putting your heart into everything you do. It’s about making customers feel valued. It’s caring… plain and simple. We all must take an active role in creating a customer-centric workplace.

It’s not hard to think like a customer. Believe it or not, you are already a customer service expert. When you are not at work, you are the customer.

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Topics

Competencies

  • Developing Critical Work Skills
  • Taking the Initiative

Learning Objectives

  • Understand the importance of customer service.
  • How can you provide great customer service.

Interactivity

  • Audible Narration
  • Integrated Video
  • Interactions and Activities
  • Post-Assessment

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