eLearning Course

TrainingBriefs® Competing Customer Service Priorities

Customer Service Strategies

New Micro-Learning! Customers deserve our undivided attention. Being interrupted by the phone when you are dealing with a face-to-face customer can be a challenge if you don’t know the steps to take.

Learning Path & Details

Competencies

  • Creating Customer Loyalty
  • Developing High-Performing Work Habits

Learning Objectives

  • Effectively handle the interruptions.

Interactivity

  • Audible Narration
  • Integrated Video
  • Interactions and Activities
  • Post-Assessment

Buying Options

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The course will be packaged for use in YOUR OWN LMS. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.
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eLearning - Client Hosted $7.00 (Minimum 100 learners)

The course will be packaged for use in YOUR OWN LMS. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.
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eLearning - Sollah Hosted $9.95 (Minimum 100 learners)

The course will be uploaded to TRAININGFLOW™. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.
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Training Files (1)

TitleTypeTime/PagesLanguage 
eLearning CourseEnglishDemo

Additional Information

New Micro-Learning! Customers deserve our undivided attention. Being interrupted by the phone when you are dealing with a face-to-face customer can be a challenge if you don’t know the steps to take.

When you give a customer your undivided attention, they feel valued and important. Customers should always be the center of your attention.


More From the Series: Glad I Could Help: Real Customer Service Situations for Discussion™


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