eLearning Course
TrainingBriefs® Competing Customer Service Priorities
Customer Service Strategies
New Micro-Learning! Customers deserve our undivided attention. Being interrupted by the phone when you are dealing with a face-to-face customer can be a challenge if you don’t know the steps to take.
Learning Path & Details
- Personal Performance
- Type: eLearning - TrainingBriefs®
- Audience: Employees / Staff
- Level: Foundational
- Seat Time: 5 Minutes
- Available As: eLearning, Hosted eLearning
Suggested Industry Usage
Competencies
- Creating Customer Loyalty
- Developing High-Performing Work Habits
Learning Objectives
- Effectively handle the interruptions.
Interactivity
- Audible Narration
- Integrated Video
- Interactions and Activities
- Post-Assessment
Buying Options
Training Files (1)
| Title | Type | Time/Pages | Language | |
|---|---|---|---|---|
| eLearning Course | – | English | Demo |
Additional Information
New Micro-Learning! Customers deserve our undivided attention. Being interrupted by the phone when you are dealing with a face-to-face customer can be a challenge if you don’t know the steps to take.
When you give a customer your undivided attention, they feel valued and important. Customers should always be the center of your attention.
More From the Series: Glad I Could Help: Real Customer Service Situations for Discussion™
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