eLearning Course
TrainingBriefs® Competing Customer Service Priorities
Customer Service Strategies
New Micro-Learning! Customers deserve our undivided attention. Being interrupted by the phone when you are dealing with a face-to-face customer can be a challenge if you don’t know the steps to take.
Learning Path & Details
- Personal Performance
- Type: eLearning - TrainingBriefs®
- Audience: Employees / Staff
- Level: Foundational
- Seat Time: 5 Minutes
- Available As: eLearning, Hosted eLearning
Suggested Industry Usage
Competencies
- Creating Customer Loyalty
- Developing High-Performing Work Habits
Learning Objectives
- Effectively handle the interruptions.
Interactivity
- Audible Narration
- Integrated Video
- Interactions and Activities
- Post-Assessment
Buying Options
Training Files (1)
Title | Type | Time/Pages | Language | |
---|---|---|---|---|
eLearning Course | – | English | Demo |
Additional Information
New Micro-Learning! Customers deserve our undivided attention. Being interrupted by the phone when you are dealing with a face-to-face customer can be a challenge if you don’t know the steps to take.
When you give a customer your undivided attention, they feel valued and important. Customers should always be the center of your attention.