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TrainingBriefs® Competing Customer Service Priorities
TrainingBriefs® Course ID: 2068

TrainingBriefs® Competing Customer Service Priorities

Handling Interruptions in Customer Service

It can be overwhelming when it comes to provider the level of customer service we all want and expect. Customers deserve our undivided attention... that's a given! Being interrupted by the phone when you are dealing with a face-to-face customer can be a challenge if you don’t know the steps to take.

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TrainingBriefs® - Competing Customer Service Priorities
eLearning Course

TrainingBriefs® - Competing Customer Service Priorities

eLearning File

Additional Information

When you give a customer your undivided attention, they feel valued and important. Customers should always be the center of your attention.

More From the Series: No Problem! Serving Others with Respect™

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Category & Details

Also Available as

Are You Going to Get That? (from No Problem!)
Video Vignettes
Are You Going to Get That? (from No Problem!)

Topics

Competencies

  • Creating Customer Loyalty
  • Developing High-Performing Work Habits

Learning Objectives

  • Learn how to effectively handle customer service interruptions.
  • Understand the importance of prioritizing your customer interactions.
  • Learn how a positive attitude impacts all of those daily customer interactions.

Interactivity

  • Audible Narration
  • Integrated Video
  • Interactions and Activities
  • Post-Assessment

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