eLearning Course

TrainingBriefs® Coworkers Are Customers, Too!

The Importance of Internal Customers

New Micro-Learning! When it comes to customer service during the workday, it’s best to remember that we are ALL responsible for customer service. Our internal customers – members of our department or other departments – are just as important as our external customers.

Learning Path & Details

Competencies

  • Creating Customer Loyalty
  • Developing Critical Work Skills

Learning Objectives

  • Know the key actions that need to be considered when interacting with your coworkers.

Interactivity

  • Audible Narration
  • Integrated Video
  • Interactions and Activities
  • Post-Assessment

Buying Options

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The course will be packaged for use in YOUR OWN LMS. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.
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eLearning - Sollah Hosted $9.95 (Minimum 100 learners)

The course will be uploaded to TRAININGFLOW™. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.
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eLearning - Client Hosted $7.00 (Minimum 100 learners)

The course will be packaged for use in YOUR OWN LMS. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.
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Training Files (1)

TitleTypeTime/PagesLanguage
eLearning CourseEnglishDemo

Additional Information

New Micro-Learning! When it comes to customer service during the workday, it’s best to remember that we are ALL responsible for customer service. Our internal customers – members of our department or other departments – are just as important as our external customers.

When it comes to internal customers, we need to look for a way to fix the problem. Try to find alternative solutions. And finally, we need to follow up with the co-worker. Letting them know the status of things.


More From the Series: Glad I Could Help: Real Customer Service Situations for Discussion™


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