Course Library

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the Training Content Library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. Library licensees receive a discount on any eLearning course licensed. Please contact us for more information.

 
Course Families Include:

TrainingBriefs® Creating a Positive Customer Experience
TrainingBriefs® Course ID:2107

TrainingBriefs® Creating a Positive Customer Experience

Topic: Customer Service

Got Performance?® Diffusing Customer Emotions
LearningBytes® Course ID:1500

Got Performance?® Diffusing Customer Emotions

Topic: Customer Service

Got Performance?® Handling Interruptions with a Smile
LearningBytes® Course ID:1492

Got Performance?® Handling Interruptions with a Smile

Topic: Customer Service

Got Performance?® When Policies and Service Collide
LearningBytes® Course ID:1424

Got Performance?® When Policies and Service Collide

Topic: Customer Service