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Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you. eLearning courses are licensed separately from the Training Content Library.

Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available. Library licensees receive a discount on any eLearning course licensed. Please contact us for more information.

 
Course Families Include:

TrainingBriefs® Why Exceptional Service Matters
TrainingBriefs® Course ID:3144

TrainingBriefs® Why Exceptional Service Matters

Topic: Customer Service

NEW

TrainingBriefs® It’s a Policy Thing
TrainingBriefs® Course ID:3123

TrainingBriefs® It’s a Policy Thing

Topic: Customer Service

NEW

TrainingBriefs® Creating a Positive Customer Experience
TrainingBriefs® Course ID:2107

TrainingBriefs® Creating a Positive Customer Experience

Topic: Customer Service

Updated

No Problem! Serving Others with Respect™ (eLearning)
Signature Course ID:3004

No Problem! Serving Others with Respect™ (eLearning)

Topic: Customer Service

Popular

TrainingBriefs® Dealing with Angry Customers
TrainingBriefs® Course ID:2029

TrainingBriefs® Dealing with Angry Customers

Topic: Customer Service

Training Briefs® The Refund
TrainingBriefs® Course ID:2865

Training Briefs® The Refund

Topic: Customer Service

TrainingBriefs® There Is More We Can Do!
TrainingBriefs® Course ID:2737

TrainingBriefs® There Is More We Can Do!

Topic: Customer Service

Got Sales?™ Time Management
LearningBytes® Course ID:1731

Got Sales?™ Time Management

Topic: Time Management

TrainingBriefs® Competing Customer Service Priorities
TrainingBriefs® Course ID:2068

TrainingBriefs® Competing Customer Service Priorities

Topic: Customer Service

TrainingBriefs® Diffusing Customer Emotions
TrainingBriefs® Course ID:2033

TrainingBriefs® Diffusing Customer Emotions

Topic: Customer Service

TrainingBriefs® The Angry Customer
TrainingBriefs® Course ID:2032

TrainingBriefs® The Angry Customer

Topic: Customer Service

TrainingBriefs® Coworkers Are Customers, Too!
TrainingBriefs® Course ID:2025

TrainingBriefs® Coworkers Are Customers, Too!

Topic: Customer Service

Got Sales?™ System Proficiency
LearningBytes® Course ID:1970

Got Sales?™ System Proficiency

Topic: Sales & Selling

Got Sales?™ Territory Planning
LearningBytes® Course ID:1973

Got Sales?™ Territory Planning

Topic: Sales & Selling

Got Sales?™ Sales Opportunity Management
LearningBytes® Course ID:1974

Got Sales?™ Sales Opportunity Management

Topic: Sales & Selling

Got Sales?™ Outbound Telephone Selling Techniques
LearningBytes® Course ID:1972

Got Sales?™ Outbound Telephone Selling Techniques

Topic: Sales & Selling

Got Sales?™ Opportunity Generation
LearningBytes® Course ID:1968

Got Sales?™ Opportunity Generation

Topic: Sales & Selling

Got Sales?® Cross-Selling and Up-Selling
LearningBytes® Course ID:1663

Got Sales?® Cross-Selling and Up-Selling

Topic: Sales & Selling

Got Sales?™ Consultative Selling
LearningBytes® Course ID:1654

Got Sales?™ Consultative Selling

Topic: Sales & Selling

Got Sales?™ Closing
LearningBytes® Course ID:1658

Got Sales?™ Closing

Topic: Sales & Selling