Video Program (ILT) ID: 2094

ATTITUDE!™ - Resolving Difficult Situations in the Workplace (Healthcare Version)

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Tackling the Tough Workplace Conversations Using Emotional Intelligence

When it comes to working with others, there are always going to be people who don't have the same way of looking at things that we do. That's reality. The question is - how do we deal with them so that we get done what we need to get done... and keep our sanity at the same time? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.

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English
ATTITUDE!™ Healthcare Version18 min
Full Video

ATTITUDE!™ Healthcare Version

Video with graphics and narrator
CC HD 1080
Program Introduction / Five Steps2 min
Video Introduction

Program Introduction / Five Steps

Video with graphics and narrator
CC HD 1080
A Real Team Player. Not!4 min
Video Vignette

A Real Team Player. Not!

Video with graphics and narrator
CC HD 1080
A Real Team Player. Not!3 min
Video Vignette

A Real Team Player. Not!

Video without graphics or narrator
CC HD 1080
Change Is Not in My Vocabulary3 min
Video Vignette

Change Is Not in My Vocabulary

Video with graphics and narrator
CC HD 1080
Change Is Not in My Vocabulary2 min
Video Vignette

Change Is Not in My Vocabulary

Video without graphics or narrator
CC HD 1080
The Boss Who Knows It All… And Then Some!3 min
Video Vignette

The Boss Who Knows It All… And Then Some!

Video with graphics and narrator
CC HD 1080
The Boss Who Knows It All… And Then Some!3 min
Video Vignette

The Boss Who Knows It All… And Then Some!

Video without graphics or narrator
CC HD 1080
The “Whatever” Co-Worker…3 min
Video Vignette

The “Whatever” Co-Worker…

Video with graphics and narrator
CC HD 1080
The “Whatever” Co-Worker…2 min
Video Vignette

The “Whatever” Co-Worker…

Video without graphics or narrator
CC HD 1080
Program Summary / It Starts With You…1 min
Video Summary

Program Summary / It Starts With You…

Video with graphics and narrator
CC HD 1080
ATTITUDE Facilitator Guide99 pages
Workshop Material

ATTITUDE Facilitator Guide

Facilitator Guide
ATTITUDE Participant Materials34 pages
Workshop Material

ATTITUDE Participant Materials

Participant Materials
ATTITUDE Presentation41 pages
Workshop Material

ATTITUDE Presentation

Workshop PowerPoint
ATTITUDE Self-Study Guide34 pages
Workshop Material

ATTITUDE Self-Study Guide

Self-Study Guide
ATTITUDE Statement of Commitment1 page
Workshop Material

ATTITUDE Statement of Commitment

Acknowledgement Form
ATTITUDE!™ Healthcare Version22 pages
Workshop Material

ATTITUDE!™ Healthcare Version

As Produced Script

Buying Options

Library License

You may license this resource or the entire video library. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.

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Streaming License

You may license this resource as a streaming video. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.

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DVD $350.00

While supplies last. Quantities are very limited. Subject to availability. No returns. DVD sales do not include discussion/workshop materials.

DVDs: 

USB Key (3-Year License) $2,695.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. Video will not stream on networks. License fee allows access to content for three years. Associated discussion/workshop materials will be delivered digitally.

USB Keys: 

Additional Information

We owe it to ourselves to help create an environment where everyone respects each other, so we can get things done that need to get done. A big part of that is learning how to deal with difficult attitudes.

More From the Series: ATTITUDE!™ - Resolving Difficult Situations in Healthcare

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Categories & Details

Also Available as

ATTITUDE!™ Resolving Difficult Situations in the Workplace for Healthcare (eLearning)
Signature Course
ATTITUDE!™ Resolving Difficult Situations in the Workplace for Healthcare (eLearning)

Topics

Competencies

  • Creating a Collaborative Environment
  • Developing High-Performing Work Habits
  • Leading and Managing for Peak Performance

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