Video Summary ID: 2706

Being F.A.I.R.™ Program Summary

Understanding Cultural Competence

The point of understanding the impact of diversity and being culturally competent by using the F.A.I.R.™ approach isn't just to ensure we'll all be nice to each other. Our organizations are in business to accomplish a task. And that takes the cooperation of employees and customers.

Additional Information

When we use the F.A.I.R.™ approach, we get better at the things that really matter. We're better at communicating. We're better at building relationships and solving problems. We're more productive. We help create the kind of place where we all want to work. And we help maintain our competitive edge and build our customer service advantage.

More From the Series: Being F.A.I.R.™ Understanding The Power of Cultural Competence

Related Programs & Training Ideas

Competencies

  • Understanding Diversity
  • Fostering Inclusion, Equity & Belonging

Share This Page