Can’t You Just Deal with It? (The 'Flight' Approach to Conflict)

Resolving Conflict in the Workplace

Most of us have responded poorly to an emotional trigger at one time or another. Usually we realize after the fact that our response didn’t help matters. It is common for us to get caught in patterns or cycles (Flight) of poor responses to conflict triggers with people in our families, with our friends and with people at work. Using a Flight response may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.

Learning Path & Details


  • Creating a Collaborative Environment
  • Developing High-Performing Work Habits

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Training Files (7)

Flight – Can’t You Just Deal with It?
Video with graphics and narrator
Video Vignette08:03 minEnglishDemo
Video Vignette02:03 minEnglishDemo
Additional Material 3 pagesEnglishDemo
Additional Material 2 pagesEnglishDemo
Additional Material 1 pageEnglishDemo
Additional Material 3 pagesEnglishDemo
Additional Material 3 pagesEnglishDemo

Additional Information

This vignettes series takes a look at workplace conflict - specifically dealing with one employee making fun of and teasing another. The message in these short programs is very realistic and represents very common workplace tension.

More From the Series: Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™

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