Can’t You Just Deal with It? (The 'Flight' Approach to Conflict)

Resolving Conflict in the Workplace

Most of us have responded poorly to an emotional trigger at one time or another. Usually we realize after the fact that our response didn’t help matters. It is common for us to get caught in patterns or cycles (Flight) of poor responses to conflict triggers with people in our families, with our friends and with people at work. Using a Flight response may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.

Learning Path & Details

Personal Performance
Type: Video Vignettes
Audience: General
Available As: Download, USB, Streaming

Topics

Suggested Industry Usage

Competencies

Creating a Collaborative Environment
Developing High-Performing Work Habits

Buying Options

Library License You may license this asset or the entire video library. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.	Sign In to Request Quote
Download License $5.00 (Minimum 100 employees) We will contact you for license agreement details and any applicable set-up fees.	Employees:
USB Drive $595.00 Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. Purchase price allows access to content for one year. Discounted renewal available. Discussion/workshop materials (when applicable) will be delivered via email.	USB:

Training Files (7)

English

Title	Type	Time/Pages	Language
Flight – Can’t You Just Deal with It? Video with graphics and narrator	Video Vignette	08:03 min	English	Demo
Flight – Can’t You Just Deal with It? Video without narrator	Video Vignette	02:03 min	English	Demo
Common Fight, Flight and Freeze Responses Job Aid	Additional Material	3 pages	English	Demo
Conflict Response Self-Assessment™ Assessment	Additional Material	2 pages	English	Demo
My Conflict Worksheet Job Aid	Additional Material	1 page	English	Demo
Video Discussion and Facilitation: “Flight – Can’t You Just Deal With It?” Discussion Guide	Additional Material	3 pages	English	Demo
Video Observation: “Flight – Can’t You Just Deal With It?” Self-Study Task	Additional Material	3 pages	English	Demo

Additional Information

This vignettes series takes a look at workplace conflict - specifically dealing with one employee making fun of and teasing another. The message in these short programs is very realistic and represents very common workplace tension.