Can’t You Just Deal with It? (The 'Flight' Approach to Conflict)

Resolving Conflict in the Workplace

Most of us have responded poorly to an emotional trigger at one time or another. Usually we realize after the fact that our response didn’t help matters. It is common for us to get caught in patterns or cycles (Flight) of poor responses to conflict triggers with people in our families, with our friends and with people at work. Using a Flight response may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.

Learning Path & Details

Competencies

  • Creating a Collaborative Environment
  • Developing High-Performing Work Habits

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Also Available as: eLearning - TrainingBriefs®

TrainingBriefs® Conflict… Can’t You Just Deal with It?

TrainingBriefs® Conflict… Can’t You Just Deal with It?

New Micro-Learning! When it comes to conquering conflict, sometimes you have to get out of your comfort zone when confronting an employee about their behavior. Using a “Flight” response to get away or avoid a situation may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.

Training Files (7)

TitleTypeTime/PagesLanguage
Flight – Can’t You Just Deal with It?
Video with graphics and narrator
Video Vignette08:03 min EnglishDemo
Video Vignette02:03 min EnglishDemo
Additional Material3 pages EnglishDemo
Additional Material2 pages EnglishDemo
Additional Material1 page EnglishDemo
Additional Material3 pages EnglishDemo
Additional Material3 pages EnglishDemo

Additional Information

This vignettes series takes a look at workplace conflict - specifically dealing with one employee making fun of and teasing another. The message in these short programs is very realistic and represents very common workplace tension.


More From the Series: Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™


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