Conflict Clock: Taking T.I.M.E. to Resolve Conflict in the Workplace™
Resolving Workplace Conflict
Handle workplace conflict effectively with this new program! Conflict Clock™ presents four proven strategies that will help participants break old and negative response habits. Conflict with another person can create stress – the kind of stress that can lead to a response that makes the problem worse, rather than better. Our bodies naturally gravitate toward a Fight, a Flight, or a Freeze response when we feel threatened or upset. This program is designed to help all employees identify and change our responses - better dealing with the conflict at hand.
Learning Path & Details
- Personal Performance
- Type: Off-The-Shelf Video Program (ILT)
- Audience: General
- Available As: Download, DVD, USB, USB-2YR, USB-3YR, eLearning
Suggested Industry Usage
Competencies
- Creating a Collaborative Environment
- Developing High-Performing Work Habits
Buying Options
Training Files (15)
Type | Time/Pages | Language | ||
---|---|---|---|---|
Full Video | 25:14 min | English | Demo | |
Video Introduction | 02:14 min | English | Demo | |
Video Vignette | 06:34 min | English | Demo | |
Video Vignette | 01:43 min | English | Demo | |
Video Vignette | 08:03 min | English | Demo | |
Video Vignette | 02:03 min | English | Demo | |
Video Vignette | 05:50 min | English | Demo | |
Video Vignette | 02:30 min | English | Demo | |
Video Summary | 01:46 min | English | Demo | |
Workshop Material | 20 pages | English | Demo | |
Workshop Material | 124 pages | English | Demo | |
Workshop Material | 36 pages | English | Demo | |
Workshop Material | 54 pages | English | Demo | |
Workshop Material | 40 pages | English | Demo | |
Workshop Material | 30 pages | English | Demo |
Additional Information
Conflict Clock is a representation of the circular pattern that often emerges when there is a conflict. The conflict first presents at 12:00. Our initial response to this stressor or conflict happens at 3:00. The other person responds at 6:00, and we respond again at 9:00. When we respond poorly at 3:00, this prompts the other person to respond poorly at 6:00, and so on. We experience a circular problem…one where despite our poor results, we use the same failed response pattern again and again.