New Resource

Diversity 201™ - Are You Speaking English?

Helping Non-Native English Speakers

In today’s diverse world, we’re bound to encounter customers, vendors and even co-workers who speak English as a second language. When we are tired and frustrated it’s very easy to dismiss a person that’s struggling to speak English. Taking a moment to respectfully include customers who may not sound like us (or are easy to understand), we create equity... and powerful customer allies.

Learning Path & Details

Competencies

  • Understanding Diversity
  • Fostering Inclusion, Equity & Belonging

Buying Options

Library License

You may license this resource or the entire video library. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.
Sign In to Request Quote

Streaming License

You may license this resource as a streaming video. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.
Sign In to Request Quote

USB Key (3-Year License) $1,595.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. License fee allows access to content for three years. Any discussion/workshop materials will be delivered via email.
USB Keys: 

Training Files (10)

TitleTypeTime/PagesLanguage
NEW Diversity 201™ Are You Speaking English?
Video with graphics and narrator
Video Vignette01:49 min EnglishDemo
Workshop Material3 pages EnglishDemo
NEW Diversity 201™ Are You Speaking English?
Video Discussion Questions
Workshop Material2 pages EnglishDemo

Additional Information

When difficult diversity dynamics are in play, we can avoid escalation… by pausing, taking a deep breath, and exercising patience. Also, when we put ourselves in another person’s shoes… our empathy becomes a critical step in creating a respectful and inclusive workplace.


More From the Series: Diversity 201™ Equity and Inclusion in Action


Related Programs & Training Ideas