Video Vignettes ID: 2971

Diversity 201™ - Are You Speaking English?

AWARD WINNER!

Helping Non-Native English Speakers at Work

Telly Award Winner! In today’s diverse world, we’re bound to encounter customers, vendors and even co-workers who speak English as a second language. When we are tired and frustrated it’s very easy to dismiss a person that’s struggling to speak English. Taking a moment to respectfully include customers who may not sound like us (or are easy to understand), we create equity... and powerful customer allies.


USB Key (3-Year License) $1,595.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. License fee allows access to content for three years. Associated discussion/workshop materials will be delivered digitally.


Additional Information

When difficult diversity dynamics are in play, we can avoid escalation… by pausing, taking a deep breath, and exercising patience. Also, when we put ourselves in another person’s shoes… our empathy becomes a critical step in creating a respectful and inclusive workplace.



More From the Series: Diversity 201™ Equity and Inclusion in Action



Related Programs & Training Ideas

Competencies

  • Understanding Diversity
  • Fostering Inclusion, Equity & Belonging

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