E∙Z START™ ID: 3261

E•Z START™ Tackling Key Performance Issues

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Addressing Performance Issues Proactively and Professionally

When employees fail to take ownership of performance issues, managers must respond with clarity, consistency, and professionalism. Performance conversations should never come as a surprise during an annual or quarterly review. Addressing concerns early, documenting actions, and providing timely feedback are critical to correcting issues before they escalate. Effective performance management starts with timely feedback and clear accountability.

Additional Information

This session equips managers with proven strategies to address performance challenges in the moment—without letting discussions drift into emotional debates, personal issues, or subjective attitudes. Participants learn how to stay focused on observable behaviors, reinforce accountability, and manage difficult conversations with confidence. The result is clearer expectations, fair documentation, and a more effective approach to performance management that protects both the employee and the organization.

More From the Series: Let's T.A.LK.™ Navigating Difficult Workplace Discussions

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Competencies

  • Developing Core Leadership Skills

Learning Objectives

  • Recognize emotional triggers in performance conversations.
  • Understand the risks of emotional responses.
  • Apply structured, professional approaches to addressing performance issues.
  • Leave with at least one actionable behavior change.

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