ProgramsResource Definitions
Video Vignettes ID: 2372

Everyday Diversity™ Are You Speaking English?

Interacting with Non-Native English Speakers

Providing customer service over the phone can be hard, particularly when someone has an accent that is hard to understand. While it can be frustrating not being able to communicate easily, the reality is that everyone in the world has an accent. We only notice it when we are speaking with people who don’t share our native language.

Create Free Account Sign In
Are You Speaking English?1 min
Video Vignette

Are You Speaking English?

Video with graphics and narrator
CC HD 1080
Are You Speaking English?60 sec
Video Vignette

Are You Speaking English?

Video without narrator
CC HD 1080
Are You Speaking English?3 pages
Workshop Material

Are You Speaking English?

Discussion Guide
Are You Speaking English?2 pages
Workshop Material

Are You Speaking English?

Video Discussion Questions

Buying Options

Library License

You may license this resource or the entire video library. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.

Sign In to Request Quote

Streaming License

You may license this resource as a streaming video. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.

Sign In to Request Quote

USB Key (3-Year License) $1,595.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. Video will not stream on networks. License fee allows access to content for three years. Associated discussion/workshop materials will be delivered digitally.

USB Keys: 

More From the Series: The Oh Series™ Everyday Diversity

Related Programs & Training Ideas

Category & Details

Also Available as

TrainingBriefs® What Language Is That?
TrainingBriefs® Course
TrainingBriefs® What Language Is That?

Topics

Competencies

  • Understanding Diversity
  • Fostering Workplace Inclusion & Belonging

Share This Page