Everyday Leadership™ There's More We Can Do

Leading & Customer Service

Having quality customer service is critical to any business. It's your job as a leader to set and maintain the organization's expectations when it comes to servicing customers. Those that are willing to go the extra mile for their customers will have customers for life. It is important to realize the consequences of our actions and know there is always more we can do.

Learning Path & Details

Competencies

  • Leading and Managing for Peak Performance
  • Manage Customer Experience

Buying Options

Library License

You may license this asset or the entire video library. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.
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Download License $5.00 (Minimum 100 employees)

This license option grants access to the full (complete) video - downloaded in MP4 format.
Employees: 

USB Key (1 Year License) $595.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. Purchase price allows access to content for one year. Discussion/workshop materials (when applicable) will be delivered via email.
USB Keys: 

USB Key (2 Year License) $1,100.75

Discussion/workshop materials (when applicable) will be delivered via email.
USB Keys: 

USB Key (3 Year License) $1,576.75

Discussion/workshop materials (when applicable) will be delivered via email.
USB Keys: 

Training Files (10)

TitleTypeTime/PagesLanguage
Everyday Leadership™ There's More We Can Do
Video with graphics and narrator
Video Vignette02:17 minEnglishDemo
Workshop Material7 pagesEnglishDemo
Workshop Material2 pagesEnglishDemo
Workshop Material4 pagesEnglishDemo

Additional Information

By treating our customers right and going above and beyond, we can create a relationship that lasts for years to come. These returning customers will choose us over any competitor if given a choice, allowing our business to grow and creating more opportunities for our employees.


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