Video Program (ILT) ID: 2251

Inclusion Skills for a Changing Workforce™

COMING SOON!

Understanding Cultural Differences in the Workplace

Successfully interacting with diverse colleagues and customers begins with the mindset that people mean well in their actions to others. Being open to learning about why and how others react and respond in certain situations will go a long way toward improving relationships, solving problems and increasing productivity. In a multicultural workplace, understanding verbal and nonverbal cues is necessary for effective and inclusive communication.

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Library License

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You may license this resource as a streaming video. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.

USB Key (3-Year License) $2,695.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. Video will not stream on networks. License fee allows access to content for three years. Associated discussion/workshop materials will be delivered digitally.

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Additional Information

Communicating in a diverse work environment is not only a reality – it's a business necessity. In today’s organizations, there may be a common language, but words and actions may be interpreted through a cultural or behavioral lens.

Our world view shapes our perspective - but it does not have to shape our behavior.

Diversity is a reality. Inclusion is what we need in the workplace. The OPEN process is how we do it.

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Category & Details

Competencies

  • Fostering Workplace Inclusion & Belonging

Learning Objectives

  • Understand that diversity just is... and including others in our daily work facilitates stronger relationships.
  • Learn why communicating in a diverse work environment is not only a reality – it's a business necessity.
  • Use the O.P.E.N. framework to better understand those we work with who are different than ourselves.

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