Video Vignettes ID: 2451

Managing Essentials™ Employee Doesn't Understand Expectations

Managing for Peak Performance

You have an employee who works hard but doesn’t get the results you want. You’ve discovered the problem is that the employee doesn’t understand what’s expected to do the job correctly. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

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English
Managing Essentials™ Doesn't Understand Expectations4 min
Video Vignette

Managing Essentials™ Doesn't Understand Expectations

Video without graphics or narrator
CC HD 1080
Managing Essentials™ Doesn't Understand Expectations4 pages
Workshop Material

Managing Essentials™ Doesn't Understand Expectations

As Produced Script
Managing Essentials™ An Employee Who Doesn't Understand What is Expected5 pages
Additional Material

Managing Essentials™ An Employee Who Doesn't Understand What is Expected

Job Aid

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USB Key (3-Year License) $1,595.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. Video will not stream on networks. License fee allows access to content for three years. Associated discussion/workshop materials will be delivered digitally.

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Additional Information

Apologize to the employee if information or job assignments were not clearly relayed. Clarify the situation, make sure the employee now understands what is expected, and ask what they need to do the task correctly, for example, more training, more resources, access to data reports, etc. Make sure the employee now clearly understands his or her duties and get a commitment that those duties will be fulfilled.

More From the Series: Managing Essentials™

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Category & Details

Also Available as

An Employee Who Doesn't Understand What is Expected (Managing Essentials™ Series)
Interactive Tools
An Employee Who Doesn't Understand What is Expected (Managing Essentials™ Series)

Topics

Competencies

  • Developing Core Leadership Skills
  • Leading and Managing for Peak Performance

Learning Objectives

  • Understand how to respectfully work through an employee who doesn't understand work expectations.
  • Visualize (by example) how to address common management issues in today's workplace.

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