Video Vignettes ID: 2821

No Mistakes! (from FOSA™ Documenting Discipline)

Using the FOSA™ Process to Address Performance Issues

Everybody makes mistakes. That's a true statement. But the expectation should be that we get all the work done and that it's 100% accurate. This video walks through setting accuracy/work expectations.

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Additional Information

This is part of the best-selling program called FOSA™ Documenting Discipline. That’s stands for Facts, Objectives, Solutions, and Action. Now, when you’re documenting discipline, these are the things you must include. This system won't just help you in lawsuits. It could help keep you out of court altogether.

More From the Series: FOSA™ Documenting Discipline

Related Programs & Training Ideas

Competencies

  • Developing Core Leadership Skills
  • Ensuring Professional and Compliant Behavior
  • Leading and Managing for Peak Performance

Learning Objectives

  • Understanding and using the FOSA™ process in progressive discipline situations.
  • Learning why documenting performance is essential in correcting performance problems and protecting yourself as a manager/supervisor.
  • Implement steps to ensure solid, consistent documentation procedures throughout your company.

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