Video Vignettes ID: 2123

The Boss Who Knows It All… And Then Some! (Healthcare)

Using Emotional Intelligence to Change an Attitude

I am supposed to be able to share my ideas, right?! One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time. What if it is someone you have to deal with every day - a manager or boss.

USB Key (3-Year License) $1,595.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. License fee allows access to content for three years. Associated discussion/workshop materials will be delivered digitally.

USB Keys: 

Additional Information

Taking that first step - just deciding to get involved - is really the hardest part. But it almost always turns out to be worth it.

More From the Series: ATTITUDE!™ - Resolving Difficult Situations in Healthcare

Related Programs & Training Ideas

Categories & Details

Also Available as

Competencies

  • Creating a Collaborative Environment
  • Developing Critical Work Skills
  • Developing High-Performing Work Habits

Learning Objectives

  • Determine your involvement.
  • Understand the other person & Influence their attitude.
  • Resolve the problem, recover and go on.

Share This Page