Video Vignettes ID: 43

The Customer Who Got Up on the Wrong Side of the Bed (from Bad Apples™)

Difficult Customer

Dealing with a difficult customer - it takes work, but the benefits are easy to see.

Buying Options

Library License

You may license this resource or the entire video library. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.

Streaming License

You may license this resource as a streaming video. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.

USB Key (3-Year License) $1,595.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. Video will not stream on networks. License fee allows access to content for three years. Associated discussion/workshop materials will be delivered digitally.

USB Keys: 

Additional Information

Perfect as a stand alone with complete right-way modeling; use for Lunch N' Learns or quick team meetings.

More From the Series: Bad Apples: How to Deal with Difficult Attitudes™

Related Programs & Training Ideas

Competencies

  • Creating a Collaborative Environment

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