ProgramsResource Definitions
Video Vignettes ID: 43

The Customer Who Got Up on the Wrong Side of the Bed (from Bad Apples™)

Difficult Customer

Dealing with a difficult customer - it takes work, but the benefits are easy to see.

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Customer Who Got Up on Wrong Side of the Bed4 min
Video Vignette

Customer Who Got Up on Wrong Side of the Bed

Video with graphics and narrator
CC
Customer Who Got Up on Wrong Side of the Bed2 min
Video Vignette

Customer Who Got Up on Wrong Side of the Bed

Video without narrator
CC

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USB Key (3-Year License) $1,595.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. Video will not stream on networks. License fee allows unlimited access to content for three years. Associated discussion/workshop materials will be delivered digitally.

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Additional Information

Perfect as a stand alone with complete right-way modeling; use for Lunch N' Learns or quick team meetings.

More From the Series: Bad Apples: How to Deal with Difficult Attitudes™

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Topics

Competencies

  • Creating a Collaborative Environment

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