Video Vignettes ID: 2731

When They Just Don't Care

Getting to the Root of a Performance Issue

When an employee doesn't seem to care about setting goals in their daily work, it's easy to make assumptions about why they're acting that way. The problem is... you could be way off base. And your actions can actually end up making the situation worse. So, when you find yourself in this kind of situation, take a step back, and use the T.A.L.K.™ model to help find out why... Because once I find out why... then I can usually help the employee figure out how to move forward.

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You may license this resource or the entire video library (over 9,000 training resources). Please contact the Sollah Team for cost-effective, flat-fee library license pricing. Note: Pricing is based upon the number of employees within your organization.

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Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. Video will not stream on networks. License fee allows unlimited access to content for three years. Associated discussion/workshop materials will be delivered digitally.

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Additional Information

When an employee or associate doesn't want to get involved in setting goals, there's almost always something driving that behavior. So, don't make the mistake of assuming you know the reasons. Take a step back, use the T.A.L.K.™ model to find out why and then move forward.

More From the Series: Let's T.A.LK.™ Navigating Difficult Workplace Discussions

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Competencies

  • Developing Core Leadership Skills
  • Leading and Managing for Peak Performance

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