Award Winner!

Who Owns This? (from Communication Essentials)

Addressing Mistake in the Workplace

Telly Award Winner! Accountability and open communication are pivotal in managing errors and maintaining trust within a team. This situation explores the consequences of not owning up to mistakes and the importance of transparency for both personal growth and organizational integrity. It's important to understand the significance of personal accountability and transparent communication in managing mistakes. It highlights the need for a supportive environment that encourages openness, fosters trust, and promotes a culture of continuous improvement.

Learning Paths & Details

Competencies

  • Creating a Collaborative Environment
  • Promoting Teamwork

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Also Available as: eLearning - TrainingBriefs®

TrainingBriefs® Understanding Psychological Safety

TrainingBriefs® Understanding Psychological Safety

Psychological safety refers to an individual's perception of the consequences of taking interpersonal risks at work. In a psychologically safe environment, people feel comfortable expressing themselves without fear of negative consequences to self-image, status, or career. Psychological safety is crucial in the workplace for several reasons, impacting both individual and organizational performance.

Training Files (6)

TitleTypeTime/PagesLanguage
NEW Communication Essentials: Who Owns This?
Video with graphics and narrator
Video Vignette03:04 min EnglishDemo
Video Vignette02:44 min EnglishDemo

Additional Information

Early acknowledgment of mistakes facilitates timely resolution and minimizes negative impacts. Creating a culture where errors are openly discussed and learned from (a psychologically safe workplace) enhances team trust and organizational integrity. Transparent communication and accountability are crucial for maintaining positive customer relationships and fostering a supportive workplace environment.


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