You Can't Believe Anything They Say
Working Through Bad Behavior
There are two keys to working with an employee who thinks the information you're using in your discussion is biased; the first is to take extra time to really listen to the employee's perspective. And the second is to be specific about the information you're basing your evaluation on. The key is to use the T.A.L.K.™ model to help the employee identify areas that need improvement on their own.
Learning Path & Details
- Type: Video Vignettes
- Audience: Managers / Supervisors
- Available As: Download, USB, USB-2YR, USB-3YR
Suggested Industry Usage
- Developing Core Leadership Skills
- Leading and Managing for Peak Performance
Training Files (10)
|Video Vignette||03:01 min||English||Demo|
|Workshop Material||3 pages||English||Demo|
|Workshop Material||1 page||English||Demo|
You have an employee who swore their co-workers were out to get them. In situations like this the best course of action is to take the time to listen to the employee's perspective and then be very specific about the information you're using. Being specific is the best way to make sure your feedback has a positive impact.