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Results for Learning Path: Leadership

Peer Today, Boss Tomorrow™: Action Steps for Success

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JUST RELEASED! Making the leap from peer to boss is never easy. In addition to dramatic change, new managers frequently struggle to balance their old coworker relationships with their new management responsibilities. Designed to help participants make a successful transition from “coworker” to “manager” or “supervisor,” Peer Today, Boss Tomorrow presents four proven strategies that will help new supervisors navigate changing relationships and prepare for the most difficult situations they’re likely to encounter as they assume their new role.

Topic: Leading Others Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Effective Leadership, Professionalism, New Supervisor Closed Captioned

More Than a Gut Feeling™ IV

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World-Wide Best-Seller! Interviewers are more apt to select the best person for the job when they use this Behavior-Based Interviewing (BBI) strategy developed by Paul C. Green, PhD. Now in its 4th edition, More Than a Gut Feeling provides practical, easy to use instruction that helps organizations significantly enhance recruiting and hiring efforts, improve employee retention and equip managers (and others) with proven behavioral interviewing skills.

Topic: Hiring & Recruiting Learning Paths: Leadership, Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Management, Leading Others, Effective (& Legal) Interviewing Closed Captioned

Everyday Leadership™ (The Complete Series)

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If we're really honest with ourselves, we understand that leading and managing (even supervising) is not an easy task. There are all sorts of "gotchas" that wait for you in the workplace daily. Everyday Leadership™ was developed to help you, the leader/manager/supervisor, in your daily effort to foster better employee connections, communication and community within your organization - all the while working together toward one shared goal or vision.

Topic: Leading Others Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, New Supervisor, Customer Service, Discrimination, Onboarding, Unconscious / Hidden Bias, Generational Challenges, Workplace Civility, Gender Equity Closed Captioned

FOSA™ Documenting Discipline

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What do you do with employees who are not living up to expectations? Do you fire them on the spot? Do you give them another chance? How many chances do you give them before you terminate them? These questions and many more are being asked every day by supervisors and managers. This powerful program answers many questions supervisors have about handling performance problems with their employees and documenting the progressive discipline process.

Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Coaching & Mentoring, Leading Others, Problem Resolution, Employee Documentation Closed Captioned

Let's T.A.LK.™ Navigating Difficult Workplace Discussions

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Tackling difficult conversations is hard for just about everyone… especially when it comes to the trickier workplace issues that seem to pop up when you least expect it. Let's T.A.LK.™ Navigating Difficult Workplace Discussions is designed to assist managers and supervisors in dealing with difficult workplace situations. The program provides several difficult scenarios that managers may face when dealing with employees and each scenario utilizes an easy-to- use, four-step process for working through the employee situation.

Topic: Effective Leadership Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Professionalism, Conflict Resolution, Leading Others, Communication & Influencing Closed Captioned

More Than a Gut Feeling™ Interviewing Essentials

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Have you used More Than a Gut Feeling™ to maximize your interviewing process/system in the past? Here's the next step in reinforcing those behavior-based interviewing skills! Developed from and based on the world’s best-selling interviewing skills program, this new program leverages what was learned by showing specific examples and identifying and targeting the most common interviewing mistakes. It shows managers and other interviewers the most effective interviewing actions for hiring top-notch people-every time!

Topic: Hiring & Recruiting Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Management, Effective (& Legal) Interviewing Closed Captioned

Maximized Leadership™ Leveraging Positive Reinforcement

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Leaders and managers today are going at full speed - all the time. So, a lot of them think, "When do I have extra time to worry about redirecting employees?" Well, you can't afford not to redirect them! Positive redirection comes into play when you first notice that something's not right, it might not be completely wrong, but it's not in the direction you want. So…you redirect it.

Topic: Effective Leadership Learning Path: Leadership Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Coaching & Mentoring, Discussion Trigger, Communication & Influencing Closed Captioned

Maximized Leadership™ Understanding Empathy

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Empathy is the capacity to understand or feel what another person is experiencing from within their frame of reference, that is, the capacity to place oneself in another person's position. It’s a powerful tool to build and maintain relationships – both inside and outside the workplace!

Topic: Effective Leadership Learning Paths: Leadership, Personal Performance Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Discussion Trigger, Workplace Civility, Mental Wellness & Health Closed Captioned

Maximized Leadership™ The Power Of Positivity

This exciting new program is designed to teach people how to improve their relationships at work in order to become more productive and to achieve better results. We have to rely on and work with others in order to be productive and achieve results. The problem is that many work environments are not conducive to positive relationships. Instead, they are focused on the mistake, leading us to inadvertently reinforcing what we don’t want to happen - the negative behavior. This program shows learners how to improve workplace relationships and productivity by using the Positivity Approach.

Topic: Effective Leadership Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Sales & Service, Professionalism Closed Captioned

Everyday Leadership™ They're Both Older

Our workplace is full of employees from multiple generations. It is important to recognize and appreciate the knowledge, perspectives, and experiences that each generation brings to the table. Everyone has value, no matter their age. Creating a respectful workplace means leading others through biases and focusing on including others.

Topic: Leading Others Learning Path: Leadership Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, Discrimination, Unconscious / Hidden Bias, Generational Challenges Closed Captioned

Everyday Leadership™ What's The Big Deal?

Decision-making is a daily occurrence in the workplace. Making ethical decisions is important not only to the organization, but to those who work for them and those they serve. We must ensure our team members are aware of the proper procedures for ethical decision-making and the numerous consequences that can occur if they are not followed. Big or small, an unethical decision can have a huge impact on the organization.

Topic: Leading Others Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Ethics & Integrity, Effective Leadership Closed Captioned

Everyday Leadership™ The Refund

As leaders in our organization, we all get frustrated sometimes, but we need to be positive and professional in our interactions with our customers. Taking out our frustrations on a customer could cause them to seek services from a competitor instead. We need to make sure we are offering them the best experience. Without our customers, we wouldn’t have a business.

Topic: Effective Leadership Learning Path: Leadership Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leading Others, Customer Service Closed Captioned

Maximized Leadership™ Helping Employees Feel They Belong

Everyone needs and wants to feel accepted, included, heard… and be a part of something bigger than themselves. It’s a basic human need - as important to us as food… clothing… or shelter. Helping others feel like they belong is the cornerstone of inclusive leadership. Part of how we define ourselves depends on what types of groups to which we belong: family units, social groups, religious affiliations, and common interest groups such as fitness, music or hobbies. The need to feel like we belong doesn’t end when we enter our place of work.

Topic: Effective Leadership Learning Paths: Leadership, Personal Performance Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Inclusion / Equity / Belonging, Respect / Respectfulness, Leading Others, Workplace Civility, Emotional Intelligence Closed Captioned

Maximized Leadership™ Understanding & Beating Bias

Bias is something we all have, and by itself, it’s neither good nor bad. It’s a conscious or unconscious judgment we make based on information we have learned from our own experiences or by what we have been taught by others. To further enhance our skills as a leader we must tackle any biases that create negative relationships or impede an inclusive workplace.

Topic: Effective Leadership Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: TrainingBytes® Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity Dynamics, Inclusion / Equity / Belonging, Respect / Respectfulness, Leading Others, Unconscious / Hidden Bias Closed Captioned

Everyday Leadership™ It's a Respect Thing

Relationships between different departments in an organization can sometimes be difficult. In fact, issues between departments may be detrimental to the organization as a whole if not resolved quickly and respectfully. Every department must be able to work together efficiently and effectively in order for the business to be successful.

Topic: Leading Others Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, Respect / Respectfulness, Teamwork Closed Captioned

Everyday Leadership™ Never Gonna Move Up

Stereotyping and inappropriate comments are all-too-common problems in the world today and is absolutely unacceptable in our organization. We must listen to and validate our employees concerns and act on them. As leaders, we can address and help prevent stereotyping by listening, speaking up, and treating ALL employees fairly, regardless of race. We also must address performance problems - even when there are other issues at play.

Topic: Leading Others Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, Inclusion / Equity / Belonging, Respect / Respectfulness, Unconscious / Hidden Bias Closed Captioned

Everyday Leadership™ She Earned That

Regardless of physical appearance and gender, we should treat each other with respect and dignity. We must acknowledge that each other’s achievements are due to nothing short of hard work and dedication, NOT appearance or sexuality. We are all on the same team.

Topic: Leading Others Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, Unconscious / Hidden Bias, Gender Equity Closed Captioned

Everyday Leadership™ Yet Another Fire

Communication can make or break a project. Ensuring our team members are communicating effectively, efficiently, and timely is a key to success in the workplace. There will be times when we must have difficult conversations, but we need to confront and resolve these issues, not avoid them.

Topic: Effective Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, Communication & Influencing Closed Captioned

I'm Not Signing That

When an employee refuses to sign a performance evaluation, you might be tempted to just say - okay, fine. I'll just make a note that you refused to sign, and you do what you need to do. But the truth is, when an employee won't sign it generally means there's a lot more going on that really needs to be out on the table so you can deal with it. And the best way to make that happen is to take the time to T.A.L.K.™ about it.

Topic: Leading Others Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Effective Leadership, Conflict Resolution, Assessing Performance Closed Captioned

It's Not My Fault

When an employee refuses to take responsibility for their performance problems, there are a couple of things you need to make sure you do. A quarterly or annual review shouldn't be the first time the employee is hearing about the problem or problems. The best way to correct a problem is to deal with it immediately, and document your actions. Then, make sure you keep your focus on the employee's behavior and don't get sucked into an emotional discussion about attitudes.

Topic: Leading Others Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Effective Leadership, Conflict Resolution Closed Captioned