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Results for Type: Video Summary
The point of understanding the impact of diversity and being culturally competent by using the F.A.I.R.™ approach isn't just to ensure we'll all be nice to each other. Our organizations are in business to accomplish a task. And that takes the cooperation of employees and customers.
A review of what it takes to be safe in the workplace; the S.A.F.E. model explained.
Summary of process involved in productively responding to change.
There’s no doubt that dealing with conflict is challenging but may not always be easy. But, it’s important to learn how-to-deal with “conflict” in a healthy and positive way.
This quick video provides a quick summary of the C2C model and how it's simplicity is still a powerful way to get the most out of your employees. The bottom line... coaching works!
A quick review of actions and tips that managers can take to keep discipline and termination actions legal.
Summary of how to use the three steps involved in turning conflict into collaboration
Summary of feedback,assistance,inclusion and respect in action
It's important to remember the benefits of the FMLA. It provides employees with the means to take care of important personal obligations without having to worry about the impact on their careers. And it provides you with a tool to attract and retain motivated and productive employees. And that's a good thing.
Review of M.E.E.T. model and key points about treating all generations with respect
Summarizing key points of the "Glad I Could Help" approach to meeting customers' needs.
Review and reinforce the A.C.E. It!™ problem-solving model.
Summarizes how to maintain integrity each and every day.
Review how to avoid unprofessional, prohibited and illegal behaviors that can lead to workplace harassment and discrimination.
Summarizes the basic guidelines managers can use to avoid costly lawsuits and keep their organizations out of court.
How to provide service from the heart
Review of the L.E.A.D. model and how it can be used to reinforce ethical conduct and code of conduct policies.
Reviews the actions for legal hiring practices.
Reviews the appropriate actions to handle workplace privacy.
Legal Briefs™ Workplace Violence: Three Action Steps to Keep the Workplace Safe and Stay Out of Court
Review of actions managers can take to prevent workplace violence and reduce liability.