Signature Course ID: 2116
ATTITUDE!™ Resolving Difficult Situations in the Workplace for Healthcare (eLearning)
Collaborating to Resolve Workplace Issues Using Emotional Intelligence
Bad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. It doesn’t take much for a co-worker, supervisor, or even a patient to feel the negative effects from someone with a bad attitude. The good news is there is a process for dealing with these difficult people! The course will walk you through four scenarios, which demonstrate negativity problems and how to deal with them to improve results.