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Johnny the Bagger: A True Story of Customer Service™ (eLearning Signature)
Signature Course ID: 687

Johnny the Bagger: A True Story of Customer Service™ (eLearning Signature)

Customer Loyalty

This course focuses on how you can provide exceptional service to your customers. Exceptional service happens when it comes from the heart of each of us. And anyone, no matter who they are or what they do in the organization, can make a difference. Based on a true story, Johnny the Bagger® is designed to show an example of great customer service through the story of Johnny, the grocery bagger.

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Johnny the Bagger: A True Story of Customer Service™
eLearning Course

Johnny the Bagger: A True Story of Customer Service™

eLearning File

Buying Options

eLearning - Sollah Hosted $17.00 (Minimum 100 learners)

The course will be uploaded to Sollah's LMS for easy learner and admin access. Course pricing is based on the total number of learners. Volume and multi-year discounts available.

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eLearning - Client Hosted $15.00 (Minimum 100 learners)

The course will be packaged and delivered for use on your LMS. Course pricing is based on the total number of learners. Volume and multi-year discounts available.

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Please contact us using this form. We'll answer your questions and provide a timely quotation. Course pricing is based on the total number of learners. Volume and multi-year discounts available.

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Additional Information

Use this self-study course to empower and excite all employees about bringing service to the front-line of business.

More From the Series: Johnny the Bagger®: A True Story of Customer Service™

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Category & Details

Also Available as

Johnny the Bagger® A True Story of Customer Service™
Video Program (ILT)
Johnny the Bagger® A True Story of Customer Service™

Topics

Competencies

  • Building Customer Loyalty

Learning Objectives

  • Explain why truly extraordinary service must come from the heart (i.e. from person-to-person connections, not business-to-person connections).
  • Describe the primary positive results that come from delivering from-the-heart service.
  • Apply the key mindsets and actions every day that are necessary to deliver from-the-heart service.
  • Name at least three ways you can add your own "personal signature" to your work to surprise and delight customers.

Interactivity

  • Audible Narration
  • Linear Navigation
  • Integrated Video
  • Interactions and Activities
  • Inline Quiz
  • Post-Assessment

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