Johnny the Bagger® A True Story of Customer Service™

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Empowering Employees to Create Customer Loyalty

Inspire your workforce to deliver service from the heart. Based on the work of noted author and speaker, Barbara Glanz, this inspiring, best-selling program features the true story of "Johnny," a young man who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization. This program highlights the profound impact of making genuine connections, taking responsibility, and going above and beyond to create memorable customer experiences. Perfect for teams and organizations seeking to enhance employee engagement, foster customer loyalty, and ignite a culture of care and excellence.