eLearning Course
Let's T.A.L.K.™ Navigating the Difficult Discussions (eLearning)
Mastering Difficult Workplace Conversations
Designed specifically to assist managers and supervisors in dealing with tough workplace situations, this interactive course provides five difficult scenarios that managers often face when dealing with employees and each scenario utilizes an easy-to-use, four-step process for working through the employee situation.
Learning Path & Details
- Leadership
- Type: eLearning - Classics
- Audience: Managers / Supervisors
- Level: Intermediate
- Seat Time: 35 Minutes
- Available As: Hosted eLearning, eLearning
Topics
Suggested Industry Usage
Competencies
- Developing Core Leadership Skills
- Leading and Managing for Peak Performance
Learning Objectives
- Learn to tell employees exactly how you see the performance situation
- Understand the importance of asking for feedback from difficult direct reports
- Learn to lead towards a solution
- Learn to keep at it until it sticks
Interactivity
- Audible Narration
- Linear Navigation
- Integrated Video
- Interactions and Activities
- Pre-Assessment
- Inline Quiz
- Post-Assessment
Buying Options
Training Files (1)
| Type | Time/Pages | Language | ||
|---|---|---|---|---|
| eLearning Course | – | English | Demo |
Additional Information
The T.A.L.K.™ model can be utilized in any difficult conversation that needs to take place. The program covers the following situations:
- Addressing employees who don’t care
- Dealing with top performers that have minor performance issues
- Dealing with employees that always have excuses
- Addressing employees that disagree with the manager’s assessment
More From the Series: Let's T.A.LK.™ Navigating Difficult Workplace Discussions
Related Programs & Training Ideas
