TrainingBriefs® Course ID: 2195

TrainingBriefs® Redirection

Using Redirection vs. Discipline

Discipline should be a last resort. It’s negative and often leads to separation. Redirecting behavior is positive, forward-thinking, and often leads to success. Before you give a reprimand—think! In many cases an employee needs to be redirected rather than reprimanded.

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TrainingBriefs® Redirection

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When it comes to the workplace, things are changing so fast and frequently that few people ever get to be experts at their job anymore. We're all constant learners. We make mistakes. The great thing about redirection is – not only do you fix the mistake... you actually build the relationship in the process.