eLearning Course
TrainingBriefs® The No…No…No! Boss (For Healthcare)
Dealing with a Boss' Bad Attitude
Bad attitudes in the workplace can deteriorate morale, lower productivity, and ultimately increase costs. It doesn’t take much for a co-worker, manager, or patient to feel the negative effects from someone with a bad attitude.
Learning Paths & Details
- Leadership
- Personal Performance
- Type: eLearning - TrainingBriefs®
- Audience: Employees / Staff
- Available As: Hosted eLearning, eLearning
Suggested Industry Usage
Competencies
- Creating a Collaborative Environment
- Developing Critical Work Skills
Learning Objectives
- Understand how negativity impacts relationships and performance.
- Assess a challenging situation and determine an appropriate strategy.
- Utilize emotional intelligence & a 5-step process for dealing with difficult people.
Interactivity
- Audible Narration
- Integrated Video
- Interactions and Activities
- Post-Assessment
Buying Options
Training Files (1)
Type | Time/Pages | Language | ||
---|---|---|---|---|
eLearning Course | – | English | Demo |
Additional Information
One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager, supervisor or boss.