TrainingBriefs® The No…No…No! Boss (For Healthcare)
TrainingBriefs® Course ID: 2142

TrainingBriefs® The No…No…No! Boss (For Healthcare)

Dealing with a Boss' Bad Attitude

Bad attitudes in the workplace can deteriorate morale, lower productivity, and ultimately increase costs. It doesn’t take much for a co-worker, manager, or patient to feel the negative effects from someone with a bad attitude.

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TrainingBriefs® The No…No…No! Boss (For Healthcare)
eLearning Course

TrainingBriefs® The No…No…No! Boss (For Healthcare)

eLearning File

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Additional Information

One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager, supervisor or boss.

More From the Series: ATTITUDE!™ - Resolving Difficult Situations in Healthcare

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Categories & Details

Also Available as

The Boss Who Knows It All… And Then Some! (Healthcare)
Video Vignettes
The Boss Who Knows It All… And Then Some! (Healthcare)

Topics

Competencies

  • Creating a Collaborative Environment
  • Developing Critical Work Skills

Learning Objectives

  • Understand how negativity impacts relationships and performance.
  • Assess a challenging situation and determine an appropriate strategy.
  • Utilize emotional intelligence & a 5-step process for dealing with difficult people.

Interactivity

  • Audible Narration
  • Integrated Video
  • Interactions and Activities
  • Post-Assessment

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