TrainingBriefs® What’s This Even Mean?
TrainingBriefs® Course ID: 3068

TrainingBriefs® What’s This Even Mean?

Addressing Miscommunication

Communication is essential when it comes to the workplace. So, addressing miscommunication quickly and respectfully is key to maintaining our workplace relationships. When we have generational differences, it’s easy to have misunderstandings and miscommunication… because we won’t all communicate in the same way. To be inclusive, we must be willing to listen to others and their perspectives and make adjustments with the intention of staying connected… especially as we cross generations.

Additional Information

The speed of communication is increasing and changing. This happens at all levels whether it’s face-to-face, online, text, email, video or by phone. It’s happening all the time, everywhere, and impacts every generation. Here’s an example. Remember cursive writing? It was once the standard when it came to note-taking, writing reports, and so on. Many schools no longer teach it. And now more and more people can’t even understand it.

More From the Series: The Future of Work™ Generations in the Workplace

Related Programs & Training Ideas

Categories & Details

Competencies

  • Fostering Workplace Inclusion & Belonging

Learning Objectives

  • Learn the importance of addressing miscommunication quickly and respectfully is key to maintaining our workplace relationships.
  • Understand that we must be willing to listen to others and their perspectives and make adjustments with the intention of staying connected.

Interactivity

  • Audible Narration
  • Linear Navigation
  • Integrated Video
  • Interactions and Activities
  • Post-Assessment

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