ATTITUDE!™ Resolving Difficult Situations in the Workplace

Tackling Difficult Workplace Conversations with Emotional Intelligence

Powerful tools to fix everyday workplace issues! Let's be honest, nobody likes to deal with a difficult attitude... In fact, most of us would rather sit in a dentist's chair before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.

Learning Paths & Details

Leadership
Personal Performance
Type: Off-The-Shelf Video Program (ILT)
Audience: Managers / Supervisors
Available As: Download, DVD, USB, USB-2YR, USB-3YR, eLearning

Topics

Suggested Industry Usage

Competencies

Creating a Collaborative Environment
Developing High-Performing Work Habits
Leading and Managing for Peak Performance

Buying Options

Library License You may license this asset or the entire video library. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.	Sign In to Request Quote
Download License $12.00 (Minimum 100 employees) This license option grants access to the full (complete) video - downloaded in MP4 format.	Employees:
DVD $350.00 While supplies last. Quantities are limited. Subject to availability. No returns. Print materials will be delivered via email.	DVDs:
USB Key (1 Year License) $995.00 Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. Purchase price allows access to content for one year. Discussion/workshop materials (when applicable) will be delivered via email.	USB Keys:
USB Key (2 Year License) $1,840.75 Discussion/workshop materials (when applicable) will be delivered via email.	USB Keys:
USB Key (3 Year License) $2,636.75 Discussion/workshop materials (when applicable) will be delivered via email.	USB Keys:

Training Files (17)

English

Title	Type	Time/Pages	Language
ATTITUDE!™ Resolving Difficult Situations in the Workplace Full Video	Full Video	18:31 min	English	Demo
Program Introduction / Five Steps Video with graphics and narrator	Video Introduction	02:24 min	English	Demo
A Real Team Player. Not! Video with graphics and narrator	Video Vignette	04:10 min	English	Demo
A Real Team Player. Not! Video without graphics or narrator	Video Vignette	02:50 min	English	Demo
Change Is Not in My Vocabulary Video with graphics and narrator	Video Vignette	03:19 min	English	Demo
Change Is Not in My Vocabulary Video without graphics or narrator	Video Vignette	02:15 min	English	Demo
The Boss Who Knows It All… And Then Some! Video with graphics and narrator	Video Vignette	03:14 min	English	Demo
The Boss Who Knows It All… And Then Some! Video without graphics or narrator	Video Vignette	02:34 min	English	Demo
The “Whatever” Co-Worker… Video with graphics and narrator	Video Vignette	03:42 min	English	Demo
The “Whatever” Co-Worker… Video without graphics or narrator	Video Vignette	02:51 min	English	Demo
Program Summary / Five Steps Review Video with graphics and narrator	Video Summary	01:13 min	English	Demo
As Produced Script As Produced Script	Workshop Material	23 pages	English	Demo
ATTITUDE Facilitator Guide Facilitator Guide	Workshop Material	100 pages	English	Demo
ATTITUDE Participant Materials Participant Materials	Workshop Material	34 pages	English	Demo
ATTITUDE Presentation Workshop PowerPoint	Workshop Material	41 pages	English	Demo
ATTITUDE Self-Study Guide Self-Study Guide	Workshop Material	30 pages	English	Demo
ATTITUDE Statement of Commitment Acknowledgement Form	Workshop Material	1 page	English	Demo

Additional Information

We owe it to ourselves to help create an environment where everyone respects each other, so we can get things done that need to get done. A big part of that is learning how to deal with difficult attitudes and difficult situations.