Video Program (ILT) ID: 2093

ATTITUDE!™ Resolving Difficult Situations in the Workplace

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Tackling Difficult Workplace Conversations with Emotional Intelligence

Powerful tools to fix everyday workplace issues! Let's be honest, nobody likes to deal with a difficult attitude... In fact, most of us would rather sit in a dentist's chair before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This program helps employees and leaders use emotional intelligence skills to recognize the characteristics of difficult attitudes in today’s diverse workforce and sort out the problems when they arise.

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ATTITUDE!™ Resolving Difficult Situations in the Workplace19 min
Full Video

ATTITUDE!™ Resolving Difficult Situations in the Workplace

Video with graphics and narrator
CC HD 1080
Program Introduction / Five Steps2 min
Video Introduction

Program Introduction / Five Steps

Video with graphics and narrator
CC HD 1080
A Real Team Player. Not!4 min
Video Vignette

A Real Team Player. Not!

Video with graphics and narrator
CC HD 1080
A Real Team Player. Not!3 min
Video Vignette

A Real Team Player. Not!

Video without graphics or narrator
CC HD 1080
Change Is Not in My Vocabulary3 min
Video Vignette

Change Is Not in My Vocabulary

Video with graphics and narrator
CC HD 1080
Change Is Not in My Vocabulary2 min
Video Vignette

Change Is Not in My Vocabulary

Video without graphics or narrator
CC HD 1080
The Boss Who Knows It All… And Then Some!3 min
Video Vignette

The Boss Who Knows It All… And Then Some!

Video with graphics and narrator
CC HD 1080
The Boss Who Knows It All… And Then Some!3 min
Video Vignette

The Boss Who Knows It All… And Then Some!

Video without graphics or narrator
CC HD 1080
The “Whatever” Co-Worker…4 min
Video Vignette

The “Whatever” Co-Worker…

Video with graphics and narrator
CC HD 1080
The “Whatever” Co-Worker…3 min
Video Vignette

The “Whatever” Co-Worker…

Video without graphics or narrator
CC HD 1080
Program Summary / Five Steps Review1 min
Video Summary

Program Summary / Five Steps Review

Video with graphics and narrator
CC HD 1080
As Produced Script23 pages
Workshop Material

As Produced Script

As Produced Script
ATTITUDE Facilitator Guide100 pages
Workshop Material

ATTITUDE Facilitator Guide

Facilitator Guide
ATTITUDE Participant Materials34 pages
Workshop Material

ATTITUDE Participant Materials

Participant Materials
ATTITUDE Presentation41 pages
Workshop Material

ATTITUDE Presentation

Workshop PowerPoint
ATTITUDE Self-Study Guide30 pages
Workshop Material

ATTITUDE Self-Study Guide

Self-Study Guide
ATTITUDE Statement of Commitment1 page
Workshop Material

ATTITUDE Statement of Commitment

Acknowledgement Form

DVD $350.00

While supplies last. Quantities are very limited. Subject to availability. No returns. DVD sales do not include discussion/workshop materials.

DVDs: 

Additional Information

We owe it to ourselves to help create an environment where everyone respects each other, so we can get things done that need to get done. A big part of that is learning how to deal with difficult attitudes and difficult situations.

More From the Series: ATTITUDE!™ - Resolving Difficult Situations in the Workplace

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Categories & Details

Also Available as

ATTITUDE!™ Resolving Difficult Situations in the Workplace (eLearning Signature)
Signature Course
ATTITUDE!™ Resolving Difficult Situations in the Workplace (eLearning Signature)

Topics

Competencies

  • Creating a Collaborative Environment
  • Developing High-Performing Work Habits
  • Leading and Managing for Peak Performance

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