TrainingBriefs® Addressing Attitude Issues

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TrainingBriefs® Course ID: 2141

TrainingBriefs® Addressing Attitude Issues

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Tackling Tough Workplace Attitudes

Negative attitudes in the workplace - whether it’s a complaining co-worker, a disengaged team member, or a "know-it-all" manager - do more than just frustrate us; they erode team morale, stall productivity, and damage organizational culture. Because leaders and peers alike set the tone for workplace psychological safety, leaving toxic behavior unaddressed is a risk no team can afford.

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Transform friction into collaboration by mastering the art of handling challenging behaviors.

Negative attitudes in the workplace - whether it’s a complaining co-worker, a disengaged team member, or a "know-it-all" manager - do more than just frustrate us; they erode team morale, stall productivity, and damage organizational culture. Because leaders and peers alike set the tone for workplace psychological safety, leaving toxic behavior unaddressed is a risk no team can afford.

This dynamic e-learning course equips you with the emotional intelligence and practical tools needed to defuse difficult situations and protect your peace of mind.

More From the Series: ATTITUDE!™ - Resolving Difficult Situations in the Workplace

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Competencies

  • Creating a Collaborative Environment
  • Developing Critical Work Skills

Learning Objectives

  • Identify how negative workplace attitudes impact team morale, productivity, and organizational communication.
  • Apply a proven 5-step process to constructively address and defuse challenging behaviors.
  • Respond to difficult managers or co-workers using emotional intelligence, active listening, and empathy.

Interactivity

  • Audible Narration
  • Integrated Video
  • Interactions and Activities
  • Post-Assessment

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