Johnny the Bagger® A True Story of Customer Service™

Simple Customer Loyalty

Remastered in 2019! Inspire your workforce to deliver service from the heart. Based on the work of noted author and speaker, Barbara Glanz, this inspiring, best-selling program features the true story of "Johnny," a young man who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

Learning Path & Details


  • Building Customer Loyalty

Buying Options

Library License

You may license this asset or the entire video library. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.
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Download License $12.00 (Minimum 100 employees)

We will contact you for license agreement details and any applicable set-up fees.

USB Drive $995.00

Secure USB must be seated in computer in order to run. Content can't be copied or downloaded. Purchase price allows access to content for one year. Discounted renewal available. Discussion/workshop materials (when applicable) will be delivered via email.

Training Files (13)

Johnny the Bagger
Video with graphics and narrator
Full Video17:26 minEnglishDemo
Workshop Material 41 pagesEnglishDemo
Workshop Material 40 pagesEnglishDemo
Johnny the Bagger - Script
As Produced Script
Workshop Material 19 pagesEnglishDemo
Workshop MaterialEnglishDemo
Additional Material 59 pagesEnglishDemo

Additional Information

Use Johnny the Bagger to empower and excite all employees about bringing their best service to the front-line of business.

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