Johnny the Bagger® A True Story of Customer Service™

Johnny the Bagger® A True Story of Customer Service™

Simple Customer Loyalty

Remastered in 2019! Inspire your workforce to deliver service from the heart. Based on the work of noted author and speaker, Barbara Glanz, this inspiring, best-selling program features the true story of "Johnny," a young man who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

Learning Path & Details


  • Building Customer Loyalty

Buying Options

Library License

You may license this asset or the entire video library. Please contact your sales representative for cost-effective license pricing. Enterprise licensing also available.
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Download License $12.00 (Minimum 100 employees)

We will contact you for license agreement details and any applicable set-up fees.

DVD $995.00

Print materials will be delivered via email

USB Key $995.00

Video program delivered on a secure/executable USB drive. USB drive must be seated in computer in order to run. No returns on USB drives. Please confirm you can run a USB executable before purchasing. Discussion/workshop materials (when applicable) will be delivered via email.
USB Keys: 

Training Files (13)

Johnny the Bagger
Video with graphics and narrator
Full Video17:26 minEnglishDemo
Workshop Material 41 pagesEnglishPreview
Workshop Material 40 pagesEnglishPreview
Johnny the Bagger - Script
As Produced Script
Workshop Material 19 pagesEnglishPreview
Workshop MaterialEnglishPreview
Additional Material 59 pagesEnglishPreview

Additional Information

Trainer Comments: Use Johnny the Bagger to empower and excite all employees about bringing their best service to the front-line of business.

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