Johnny the Bagger® - Short Version
Customer Loyalty
This inspiring new short version features a paraphrased story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.
Learning Path & Details
- Personal Performance
- Type: Off-The-Shelf Video Program (ILT)
- Audience: General
- Available As: Download, USB, USB-2YR, USB-3YR, eLearning
Suggested Industry Usage
Competencies
- Building Customer Loyalty
Buying Options
Training Files (3)
Type | Time/Pages | Language | ||
---|---|---|---|---|
Full Video | 07:19 min | English | Demo | |
Workshop Material | 4 pages | English | Demo | |
Additional Material | 3 pages | English | Demo |
Additional Information
Based on the work of noted author and speaker, Barbara Glanz, Johnny the Bagger® will help motivate your employees to take personal responsibility for creating a positive, memorable experience for internal or external customers; the kind of experience needed to generate customer loyalty, improve employee retention and strengthen team morale.