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What's the most common response you get when you do something right at work? If you said - nothing - you're right. People usually only pay attention to you when you make a mistake. The fact is a "gotcha" approach is what most people experience on the job. Which basically means they never hear from anyone until they mess up. And when they do hear from someone - it's usually to point fingers and make sure they know it's their fault.
A mentor is one of any organization’s greatest resources. They fulfill that crucial role of helping newer associates & team members learn about their new role – and their new organization. But this vital mentor-mentee relationship goes well beyond the initial first few days on the new job. In fact, it’s a relationship that can last throughout the respective careers of both participants.
Acknowledge the variety of tough situations that can arise in the workplace and introduce easy problem solving steps.
Introducing the impact of hidden bias on thoughts and actions
Perspective on everyone's responsibility in preventing workplace violence
Most of us would agree that one of the biggest challenges is dealing with conflict… whether at work or at home.
This engaging video lays out the Courage 2 Coach™ (C2C) model for effective coaching. A narrator/coach works through a high level coaching scenario using a dramatic situation.
"I just love conflict!" Said no one ever! Learn to turn conflict into collaboration by following a three-step process featured in the opening segment of the program.
Build inclusion and cultural competency in the workplace. An introduction to the F.A.I.R. in action model.
Definitions and characteristics of the four generations currently in the workforce; explains the M.E.E.T. communication mode
Introduction to advanced behavior-based interviewing techniques
Introduction to the program. Interviewing today is not just about gathering behavioral predictors. It includes respect and care for the person. Past actions are the best predictors of future performance.
Most of us don't have all the tools necessary to resolve workplace conflict in a healthy and productive way. We end up damaging relationships, we lose trust… the list goes on and on. This video introduces a program packed with conflict resolution tips and tools - especially for managers and leaders.
This video provides a great introduction to the topic of avoiding harassment and discrimination lawsuits. It sets the stage for several situations and questions/answers to key legal landlines in the workplace.
Being prepared… that’s what can dramatically change your chance of prevailing during a shooting event. Why? Because the shooter is NOT counting on you being ready to act! Being prepared begins with…accepting the reality that today’s world demands us to be ready for the unexpected. AND… changing the way YOU see your environment.
The intent of the FMLA is basically to help employees balance work and family responsibilities by guaranteeing them leaves in certain situations. But, trying to decipher the in's and out's of the law can be a challenge. This short video provides a quick introduction.
Explanation of the L.E.A.D model and the importance of ethical behavior in the workplace.
Let's face it, terminating employees is really tough. The video introduces five common issues managers struggle with when dealing with discipline and termination.
This quick video offers an introduction to common hiring issues and appropriate actions for managers and/or supervisors to take.
Introduction to five aspects for dealing with substance abuse in the workplace and actions to keep the workplace drug-free.