Relationship Strategies: Part 2 - Adapt

Putting the Platinum Rule to Work

Stronger workplace relationships begin with understanding that people communicate differently... and may want to be treated differently, too. In this video, communication expert Dr. Tony Alessandra introduces the Platinum Rule: Treat others the way they want to be treated. While the Golden Rule encourages us to treat others as we would like to be treated, the Platinum Rule asks us to recognize and respond to each person’s preferences and behavioral style. Employees at every level will discover how identifying these differences can help them adapt their approach, communicate more effectively, and build more productive working relationships. It’s a practical foundation for making everyday workplace interactions more respectful and successful. NOTE: This DVD purchase is final. No returns or refunds.

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Relationship Strategies is a two-video course utilizing dramatic vignettes to illustrate communication situations. Part Two: Adapt shows the viewers how each style can adjust to better communicate with others. It also gives examples of how each style wants to be treated in normal and stressful situations. Today there are over 100 different terms used to describe these four dominant styles. American Media represents the styles with the following:

The Dove: Relationship-Oriented
The Owl: Detail-Oriented
The Eagle: Results-Oriented

The Peacock: Socially Oriented

Scientific research on behavior styles shows us that people communicate, think, and behave predictably different. Understanding how one communicates can affect your ability to create a successful relationship. NOTE: This DVD purchase is final. No returns or refunds.

Relationship Strategies: Part 2 - Adapt

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