Additional Information
Solving Conflict introduces you to John and Sue - team leaders who initially don’t want to get involved in conflicts between their employees. After attending a conflict-management training session, they share the information they learned with Allan, another team leader in their organization. By taking responsibility for getting the conflict solved, and by utilizing ground rules learned in their training session, John and Sue work through their team conflicts. Allan is confident that conflicts are not a problem for his team-or are they? Conflicts, when handled ineffectively, can create unnecessary stress and lower productivity. This video-based training program shows specific steps your employees can take to turn conflicts into positive experiences. It will also give them opportunities to improve relationships.
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